Relationship Manager Associate
il y a 2 semaines
As a key member of the Japanese Corporate Department, you will play a vital role in developing and maintaining relationships with our Japanese clients. Your primary responsibility will be to execute administrative tasks in support of the Department Head and Relationship Managers, ensuring exceptional customer service and adhering to established procedures and service standards.
Main Responsibilities:
- Conduct direct communication with JCD clients, executing administrative tasks and ensuring timely processing of reporting requirements.
- Conduct KYC, sanction monitoring, and other regulatory required tasks, ensuring compliance with the Bank's rules, policies, procedures, and guidelines.
- Respond to client inquiries, resolving issues satisfactorily and referring matters to colleagues as appropriate.
- Collaborate with other JCD members to meet team targets and requirements, harmonizing with the team to achieve productivity and efficiency.
Requirements:
- Significant experience (at least 3 years) in a similar role.
- Excellent communication skills, with verbal and written proficiency in English, and proficiency in French and Japanese languages preferred.
- Strong numerical skills, with ability to analyze data and make informed decisions.
- Excellent Microsoft Office skills, with proficiency in Windows, MS Excel, MS PowerPoint, and MS Word.
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