Guest Service Ambassador
il y a 4 semaines
At Accor Hotels, we are committed to delivering exceptional guest experiences. As a Guest Service Representative, you will play a vital role in ensuring our guests feel welcome and valued throughout their stay.
Key Responsibilities:- Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly and professionally.
- Manage guest requests and complaints, escalating issues to management as necessary.
- Collaborate with other departments to ensure seamless guest experiences, including room assignments, amenities, and services.
- Monitor and maintain high standards of cleanliness and organization in the front desk area.
- Stay up-to-date with hotel operations, service standards, and guest expectations to provide informed and personalized service.
- Communicate effectively with guests, colleagues, and management to ensure seamless operations and exceptional guest experiences.
- Vocational high school certificate or equivalent experience in a related field.
- Proven experience in a similar role within the hotel industry, with a strong focus on customer service and communication.
- Knowledge of hotel operations, service standards, and guest expectations.
- Effective communication and interpersonal skills, with the ability to work in a fast-paced environment.
- Flexibility to adapt to changing circumstances and priorities.
- Fluency in verbal and written English is essential.
As a Guest Service Representative at Accor Hotels, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. You will also be part of a dynamic and supportive team that is passionate about delivering exceptional guest experiences.
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Guest Service Executive
il y a 4 semaines
Lyon, Auvergne-Rhône-Alpes, France Accor Hotels Temps plein**Job Summary**We are seeking a highly skilled Guest Service Executive to join our team at Accor Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide prompt and courteous service to guests,...
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il y a 4 semaines
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il y a 4 jours
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Campervan Service Representative
il y a 3 semaines
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Front Office Team Leader
il y a 4 semaines
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Campervan Service Representative
il y a 4 semaines
Lyon, Auvergne-Rhône-Alpes, France Indie Campers Temps pleinThe RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Campervan Service Representative in Saint Quentin Fallavier - Lyon. As the face of our company, you'll be responsible for ensuring an exceptional level of customer service, maintaining our fleet of campervans in top condition, and resolving any issues that may...
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Rental Service Representative
il y a 4 semaines
Lyon, Auvergne-Rhône-Alpes, France Indie campers Temps pleinAbout Indie CampersWe're a leading campervan marketplace on a mission to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and high-quality road trips at affordable prices.With over one million nights rented through our platform, we've welcomed more than...
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Rental Service Representative
il y a 3 semaines
Lyon, Auvergne-Rhône-Alpes, France Indie campers Temps pleinAbout Indie CampersWe're a leading campervan marketplace on a mission to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.With over one million nights rented through our platform, we've welcomed more than...
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Rental Service Representative
il y a 4 semaines
Lyon, Auvergne-Rhône-Alpes, France Indie campers Temps pleinAbout Indie CampersWe're a leading campervan marketplace dedicated to making road trips accessible to everyone. Our digital approach and customer-centric focus have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.With over one million nights rented through our platform, we've welcomed more than 300,000...
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Rental Service Representative
il y a 4 semaines
Lyon, Auvergne-Rhône-Alpes, France Indie campers Temps pleinAbout Indie CampersWe're a leading campervan marketplace on a mission to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.With over one million nights rented through our platform, we've welcomed more than...
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Campervan Service Representative
il y a 3 semaines
Lyon, Auvergne-Rhône-Alpes, France Indie Campers Temps pleinThe RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Campervan Service Representative in Saint Quentin Fallavier - Lyon. As the face of our company, you'll be responsible for ensuring an exceptional level of customer service, maintaining our fleet of campervans in top condition, and resolving any issues that may...
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Campervan Service Representative
il y a 4 semaines
Lyon, Auvergne-Rhône-Alpes, France Indie Campers Temps pleinThe RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Campervan Service Representative in Saint Quentin Fallavier - Lyon. As the face of our company, you'll be responsible for ensuring an exceptional level of customer service, maintaining our fleet of campervans in top condition, and resolving any issues that may...
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Rental Service Specialist
il y a 3 semaines
Lyon, Auvergne-Rhône-Alpes, France Indie campers Temps pleinAbout Indie CampersWe're a leading campervan marketplace dedicated to making road trips accessible to everyone. Our customer-centric approach and digital platform have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.With over one million nights rented through our platform, we've welcomed more than...
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Event Coordinator
il y a 4 semaines
Lyon, Auvergne-Rhône-Alpes, France SAWOO GmbH Temps pleinAbout the RoleWe are seeking a highly skilled and experienced Event Coordinator to join our team at SAWOO GmbH. As an Event Coordinator, you will be responsible for the preparation, execution, and follow-up of our regularly scheduled meetups.Key ResponsibilitiesPrepare and execute meetups, including printing and preparing name tags and questionnaires, and...
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Event Coordinator
il y a 3 semaines
Lyon, Auvergne-Rhône-Alpes, France SAWOO GmbH Temps pleinJob OverviewWe are seeking a highly skilled and experienced Event Coordinator to join our team at SAWOO GmbH. As an Event Coordinator, you will be responsible for the preparation, execution, and follow-up of our regularly scheduled meetups.Key ResponsibilitiesPrepare and print name tags and questionnaires for participants, as well as other materials for the...
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International Ops Internship Assistant
il y a 3 semaines
Lyon, Auvergne-Rhône-Alpes, France Indie Campers Temps pleinTHE ROLEWe are seeking a highly motivated and organized individual to support our International Operations team at our Lyon Depot. As a Campervan Operations Support Specialist, you will be responsible for providing exceptional customer service to our guests, ensuring seamless check-ins and check-outs, and managing campervan reservations and...
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Event Coordinator Position
il y a 3 semaines
Lyon, Auvergne-Rhône-Alpes, France SAWOO GmbH Temps pleinEvent Coordinator Job DescriptionWe are seeking a highly organized and detail-oriented Event Coordinator to support our team at SAWOO GmbH. As an Event Coordinator, you will be responsible for the preparation, execution, and follow-up of our regularly scheduled meetups.Key Responsibilities:Preparation: Print and prepare name tags and questionnaires for...
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International Operations Coordinator
il y a 4 semaines
Lyon, Auvergne-Rhône-Alpes, France Indie Campers Temps pleinThe RoleWe are seeking a highly motivated and organized individual to join our team as an International Operations Intern. As a representative of Indie Campers, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless experience from check-in to check-out.Key ResponsibilitiesFront-office activities:Customer...
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International Operations Internship Opportunity
il y a 3 semaines
Lyon, Auvergne-Rhône-Alpes, France Indie Campers Temps pleinThe role of an International Operations Intern at Indie Campers involves representing our brand in person and providing world-class customer service to our guests. You will be responsible for check-ins and check-outs, registering guests, processing payments, explaining campervan functionalities, and upselling road trip extras.As an International Operations...
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Campervan Operations Specialist
il y a 5 jours
Lyon, Auvergne-Rhône-Alpes, France Indie campers Temps pleinAbout UsIndie Campers, a leading campervan marketplace, aims to make road trips accessible to everyone. With a customer-centric approach and digital innovation, we provide a seamless booking experience and high-quality road trips at affordable prices.We have facilitated over one million nights of rentals through our platform, welcoming more than 300,000...