Customer Success Manager
il y a 4 semaines
Job Description:
Dailymotion is seeking a Customer Success Manager to join our Customer Success & Account Management team. As a Customer Success Manager, you will serve as the primary point of contact for advertisers and agencies on the UK market, handling all campaign-related inquiries from start to finish.
Your key performance indicators will include client conversion and retention. Your responsibilities will include responding to RFPs and client inquiries, identifying opportunities for key accounts, and building strong advertising recommendations to meet client needs and objectives.
Key Qualifications:
* At least 2 years of experience in adtech, media agency, or saleshouse on a similar position
* First experience with the UK market is appreciated
* Understanding of key notions in programmatic and digital advertising ecosystem
* Excellent organizational, interpersonal, and communication skills
* Fluent in English and French
* Solid computer skills including advanced knowledge of MS Suite
* Ability to handle multiple priorities
* Strong analytical skills
* Problem identifier and problem solver
* Ability to function equally well independently and as part of a team
What We Offer:
* Opportunity to work with a leading video-sharing platform
* Collaborative and dynamic work environment
* Competitive salary and benefits package
If you are a motivated and experienced professional looking to take your career to the next level, please submit your application.
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