HR Operations Manager
il y a 4 jours
Fresenius Medical Care is a people-centric organization that relies on the expertise and dedication of its employees to deliver exceptional patient care and business results. Our success is built on a culture that values six core principles: Patients and Partners First, Honesty and Integrity, Quality and Compliance, Collaboration, No-Limits Mindset, and Results Oriented.
Key Responsibilities:- Manage the daily activities of the HR Operations cluster in France, ensuring seamless service delivery and maintaining established service levels.
- Collaborate with business partners to drive operational efficiency and continuous improvement within the department.
- Ensure prompt and accurate HR Operations services delivery, adhering to Service Level Agreements, Standard Operating Procedures, and quality targets.
- Work closely with local payroll, workforce management, benefit vendors, and third-party providers to guarantee timely and accurate service delivery.
- Closely collaborate with internal departments and HR Center of Excellence teams to support and enhance cyclic processes.
- Deliver HR transformation programs on agreed timelines, working closely with global project teams and nominated team members.
- Provide support and guidance on diverse HR Operations queries, focusing on process standardization, improvement, and quality.
- Support or lead various projects assigned by a direct manager.
- Strong knowledge of local legal rules related to French HR administrative processes, including labor inspection, tax department, and contracts management.
- Strong knowledge of local mandatory benefits and training administrative processes in accordance with French legislation.
- Ability to assimilate and handle multiple local CBAs and agreements across various entities.
- Solid (8+ years) experience in people management, including managing complex processes and teams (15-20+ people), preferably within an international environment in HR Management.
- French native (C2) and advanced in written and spoken English (C1).
- Experience in Workday and ticketing tools, such as Service Now.
- Preferred experience in overseeing both in-house and managed service payroll service models, across multiple systems and service providers.
- High degree of initiative-taking behavior and result orientation.
- Excel in positive energy, optimism, and enthusiasm.
- Clear drive for results and demonstration of a real 'can do' mentality.
- Excellent interpersonal and communication skills.
- Ability to adapt quickly to changing priorities.
- An attractive salary package with a profit-sharing bonus.
- Competitive mutual insurance.
- A progressive 13th month.
- 13 days RTT.
- Ticket restaurant 10€ / day 60% paid by the employer.
- Relocation support if required.
Location: Paris or Lyon
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