Translation and Localisation Manager

il y a 4 semaines

AixenProvence, Provence-Alpes-Côte d'Azur, France Instapro Group Temps plein

Job Summary

We are seeking a highly skilled Translation and Localisation Manager to lead and coordinate the translation and localisation of our digital experience. As a key member of the Instapro Group team, you will work collaboratively across Product, Design, Engineering, and other teams to ensure our product, communications, and customer service experience is efficiently translated and localised for all the markets we serve.

Key Responsibilities

  • Coordinate and manage all translation requests from our cross-functional teams to deliver high-quality, localised content for delivery.
  • Collaborate with key stakeholders across Marketing, Customer Service, and CRM to ensure translation is effective across all customer touchpoints.
  • Support new market expansion by leading the translation and localisation of all content types in line with programme delivery.
  • Manage and develop our growing community of translators (incl. freelance contributors), ensuring delivery is timely, high quality, and within budget.
  • As part of the Content Design team, develop and maintain controlled vocabularies and terminology sets to ensure effective localisation of our product content across markets.
  • Identify improvements to our translation and localisation processes and systems, continuously optimising for efficiency, scalability, and quality across all content types.
  • Act as a key point of contact for all translation queries from across the Instapro Group.

Requirements

  • 5+ years of experience managing or coordinating translation/localisation, ideally within a product environment.
  • Strong understanding of translation processes, tools, and systems, including Translation Management Software (TMS).
  • Excellent organisational and project management skills, able to balance multiple timelines and requirements at a time.
  • Skilled communicator, experienced in collaborating with cross-functional teams (ideally, Product, Technology, and UX).
  • Experience in managing and developing a community or network of freelance translation contributors.
  • Fluency in English is essential. Proficiency in another European language would be beneficial.
  • Strong attention to detail and quality assurance skills.
  • A proven self-starter, confident working independently where necessary, as well as within a collaborative, team environment.

Why Instapro Group?

We are a leader in our markets, yet small enough for everyone to make a real difference. We care about our team members and offer a supportive and open culture designed to help them thrive. Our benefits include a highly competitive salary package, hybrid work environment, and eligibility to receive an equity award.

Our Values

  • We put integrity first. We are authentic, transparent, and respectful.
  • We are all stewards. We are stewards of the company on behalf of all stakeholders.
  • We follow the evidence. We are objective, evidence-based, and pragmatic in our decision-making.
  • We never stop learning. We are open-minded and curious.
  • We win together. We collaborate and earn trust with our colleagues.
  • We are inclusive. We are committed to building a diverse and inclusive company.

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