EU Network Support Specialist
il y a 5 jours
We are seeking a highly skilled Network Support Engineer to join our team at Intuitive Surgical. As a Network Support Engineer, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications and networks in a multi-tiered service support environment.
This role requires a strong understanding of network operations, configuration, and troubleshooting, as well as excellent communication and problem-solving skills. You will work closely with our internal Technical Support, Field Service, and Clinical Sales teams to remotely analyze and troubleshoot complex network connectivity problems, user access, and general software application support.
The ideal candidate will have a strong background in network engineering, with experience in TCP/IP, HTTPS, router skills, VLANs, VPN technology, firewall skills, and NAT/PAT address translation. You will also be familiar with cybersecurity best practices, data privacy and protection regulations, such as GDPR, and have experience working with hospital IT or in a medical regulated environment.
In addition to your technical expertise, you will have excellent customer-facing skills, with the ability to discuss technical information with a wide range of audiences. You will also be able to work effectively within a global support team, providing support over a wide range of time zones, and have a flexible work schedule.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for network engineering, we encourage you to apply for this exciting opportunity.
Key Responsibilities- Provide end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications and networks.
- Work closely with our internal Technical Support, Field Service, and Clinical Sales teams to remotely analyze and troubleshoot complex network connectivity problems, user access, and general software application support.
- Develop and maintain a strong understanding of Intuitive Surgical's products, services, and company policies, processes, and procedures.
- Collaborate with our global support team to provide support over a wide range of time zones and have a flexible work schedule.
- Stay up-to-date with the latest network engineering technologies and best practices, and apply this knowledge to improve our network infrastructure and services.
- Bachelor's degree in Computer Science, Engineering, or related discipline, or 5+ years equivalent experience acceptable working in a customer support center environment, preferably in the medical device industry.
- Strong background in network engineering, with experience in TCP/IP, HTTPS, router skills, VLANs, VPN technology, firewall skills, and NAT/PAT address translation.
- Familiarity with cybersecurity best practices, data privacy and protection regulations, such as GDPR, and experience working with hospital IT or in a medical regulated environment.
- Excellent customer-facing skills, with the ability to discuss technical information with a wide range of audiences.
- Ability to work effectively within a global support team, providing support over a wide range of time zones, and have a flexible work schedule.
-
EU Network Support Specialist
il y a 6 jours
Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Inc Temps pleinAbout the RoleWe are seeking a highly skilled Network Support Specialist to join our team at Intuitive Surgical Inc. As a Network Support Specialist, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications.Key...
-
EU Network Support Specialist
il y a 5 jours
Bordeaux, Nouvelle-Aquitaine, France Intuitive Temps pleinAbout the RoleWe are seeking a highly skilled Network Support Specialist to join our team at Intuitive. As a Network Support Specialist, you will be responsible for providing technical support and troubleshooting for our network systems and software applications in the EU region.Key ResponsibilitiesProvide Tier 1 & 2 support for EU customers, working closely...
-
EU Network Support Specialist
il y a 1 semaine
Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Temps pleinJob SummaryIntuitive Surgical is seeking a highly skilled Network Support Engineer to join our team. As a Network Support Engineer, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications and networks.This role...
-
EU Network Support Specialist
il y a 4 jours
Bordeaux, Nouvelle-Aquitaine, France Intuitive Temps pleinAbout the RoleWe are seeking a highly skilled Network Support Engineer to join our team at Intuitive. As a Network Support Engineer, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications and networks.Key...
-
EU Network Support Specialist
il y a 2 jours
Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Temps pleinJob SummaryWe are seeking a highly skilled Network Support Engineer to join our team at Intuitive Surgical. As a Network Support Engineer, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications and networks in a...
-
EU Network Support Specialist
il y a 6 jours
Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Temps pleinJob SummaryWe are seeking a highly skilled Network Support Engineer to join our team in the EU. As a Network Support Engineer, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications and networks in a multi-tiered...
-
EU Network Support Specialist
il y a 4 jours
Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Temps pleinAbout the RoleWe are seeking a highly skilled Network Support Engineer to join our team at Intuitive Surgical. As a Network Support Engineer, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications and networks in...
-
EU Network Support Specialist
il y a 22 heures
Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Temps pleinJob SummaryWe are seeking a highly skilled Network Support Engineer to join our team at Intuitive Surgical. As a Network Support Engineer, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications and networks in a...
-
EU Network Support Specialist
il y a 2 semaines
Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Temps pleinAbout the RoleWe are seeking a highly skilled Network Support Engineer to join our team at Intuitive Surgical. As a key member of our technical support team, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications...
-
EU Network Support Specialist
il y a 2 semaines
Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Temps pleinAbout the RoleWe are seeking a highly skilled Network Support Engineer to join our team at Intuitive Surgical. As a key member of our technical support team, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications...
-
EU Network Support Specialist
il y a 2 semaines
Bordeaux, Nouvelle-Aquitaine, France Intuitive Temps pleinAbout IntuitiveAt Intuitive, we are united behind our mission: to revolutionize minimally invasive care through intelligent technology. We believe that by working together, we can make a meaningful difference in the lives of patients and healthcare professionals around the world.Job DescriptionWe are seeking a highly skilled Network Support Engineer to join...
-
EU Network Support Specialist
il y a 2 jours
Bordeaux, Nouvelle-Aquitaine, France Intuitive Temps pleinJob DescriptionPrimary Function of Position:As a Network Support Engineer, the individual will be the primary technical Subject Matter Expert (SME) who will provide end-to-end monitoring, troubleshooting, and technical support for a wired and wireless network system and supporting various customer-based software applications and network, in a multi-tiered...
-
EU Network Support Specialist
il y a 1 semaine
Bordeaux, Nouvelle-Aquitaine, France Intuitive Temps pleinAbout IntuitiveAt Intuitive, we are united behind our mission: to provide innovative solutions for minimally invasive care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.We strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked...
-
EU Network Support Specialist
il y a 24 heures
Bordeaux, Nouvelle-Aquitaine, France Intuitive Temps pleinCompany OverviewAt Intuitive, we are united behind our mission: to revolutionize minimally invasive care through intelligent technology and innovation.We strive to foster an inclusive and diverse team, committed to making a difference in the lives of patients and healthcare professionals worldwide.Our team members are passionate about advancing the world of...
-
Network Support Engineer
il y a 7 jours
Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Inc Temps pleinJob SummaryWe are seeking a highly skilled Network Support Engineer to join our team at Intuitive Surgical Inc. As a key member of our Global Support Team, you will provide end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network system and supporting various customer-based software applications.Key...
-
EU Network Support Engineer
il y a 1 semaine
Bordeaux, Nouvelle-Aquitaine, France Intuitive Temps pleinAbout IntuitiveAt Intuitive, we are united behind our mission to deliver innovative solutions that enhance patient care. Our team is passionate about making a difference in the world of minimally invasive care.Job DescriptionWe are seeking a highly skilled Network Support Engineer to join our team. As a key member of our technical support team, you will be...
-
EU Network Support Engineer
il y a 7 jours
Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Inc Temps pleinJob Title: EU Network Support EngineerCompany Overview:At Intuitive Surgical Inc., we are united behind our mission to revolutionize minimally invasive care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.Job Summary:We are seeking a highly skilled EU Network Support Engineer to join our team....
-
Wired and Wireless Network Specialist
il y a 7 jours
Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Inc Temps pleinJob DescriptionWe are seeking a Wired and Wireless Network Specialist to join our team at Intuitive Surgical Inc. As a key member of our Global Support Team, you will provide technical support for our wired and wireless network system and supporting various customer-based software applications.Key Responsibilities:Provide technical support by working closely...
-
Technical Support Specialist for Intuitive Surgical
il y a 6 jours
Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Inc Temps pleinAbout the PositionWe are seeking a Technical Support Specialist for Intuitive Surgical to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and expertise for our network systems and software applications.Key ResponsibilitiesProvide technical support and troubleshooting for network connectivity problems,...
-
Network Systems Engineer
il y a 1 semaine
Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Inc Temps pleinJob SummaryWe are seeking a highly skilled Network Systems Engineer to join our team at Intuitive Surgical Inc. As a key member of our technical support team, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems.Key ResponsibilitiesProvide Tier 1 & 2 support for complex...
