Front Office Guest Service Representative

il y a 2 semaines


Paris, Île-de-France Hyatt Hotels Corporation Temps plein
Job Summary

We are seeking a highly skilled Guest Service Officer to join our team at Hyatt Hotels Corporation. As a key member of the Reception team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities
  • Provide personalized service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Contribute to the smooth operation of the Reception desk, ensuring that all tasks are completed efficiently and effectively.
  • Collaborate with colleagues to achieve team goals and objectives, promoting a positive and supportive work environment.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • Proven experience in a customer-facing role, with a strong focus on delivering exceptional service.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.


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