Hotel Operations Coordinator
il y a 20 heures
Hotel Operations Coordinator Job Description
We are looking for a skilled Hotel Operations Coordinator to join our team at 25hours Hotel The Trip. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our hotel reception and administrative processes.
Key Responsibilities:
- Manage the team and support colleagues' development in collaboration with the Front Office Manager.
- Ensure the roster of duties is completed fairly, on time, and with an eye on business.
- Provide exceptional guest service and ensure a positive experience for our guests.
- Support colleagues with a winning smile and maintain a calm demeanor during peak periods.
Requirements:
- Completed a course of training in the hotel business and gained some management experience.
- Fluent English language skills and the ability to communicate effectively with colleagues and guests.
- Able to inspire and motivate team members to deliver exceptional service.
- Knowledge of the local area and ability to provide recommendations to guests.
What We Offer:
- A 4-day workweek as a full-time team member without payment or holiday reduction.
- The opportunity to stay for free at our 25hours hotels for a maximum of 10 nights per year.
- Generous discounts when visiting our bars and restaurants, as well as booking hotel rooms worldwide.
- Access to great offers from our cooperation partners.
- A flexible and supportive work environment that allows you to reconcile your personal situation with work.
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