Hotel Operations Coordinator

il y a 3 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein

Hotel Operations Coordinator Job Description

We are looking for a skilled Hotel Operations Coordinator to join our team at 25hours Hotel The Trip. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our hotel reception and administrative processes.

Key Responsibilities:

  • Manage the team and support colleagues' development in collaboration with the Front Office Manager.
  • Ensure the roster of duties is completed fairly, on time, and with an eye on business.
  • Provide exceptional guest service and ensure a positive experience for our guests.
  • Support colleagues with a winning smile and maintain a calm demeanor during peak periods.

Requirements:

  • Completed a course of training in the hotel business and gained some management experience.
  • Fluent English language skills and the ability to communicate effectively with colleagues and guests.
  • Able to inspire and motivate team members to deliver exceptional service.
  • Knowledge of the local area and ability to provide recommendations to guests.

What We Offer:

  • A 4-day workweek as a full-time team member without payment or holiday reduction.
  • The opportunity to stay for free at our 25hours hotels for a maximum of 10 nights per year.
  • Generous discounts when visiting our bars and restaurants, as well as booking hotel rooms worldwide.
  • Access to great offers from our cooperation partners.
  • A flexible and supportive work environment that allows you to reconcile your personal situation with work.

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