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il y a 4 semaines
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Operations Program Manager
il y a 1 mois
We are seeking an experienced Senior Program Manager to join our VAT Operations team within the Compliance division of the Marketplace. The successful candidate will be responsible for driving the automation of manual processes, harmonizing rules across various legislations, simplifying SOPs, and developing metrics to improve team productivity and quality.
Key Responsibilities:- Automation of Manual Processes: Collaborate with tech teams to identify and implement automation solutions for manual VAT operations processes.
- Harmonization of Rules: Analyze and align rules across multiple legislative frameworks to ensure consistency and compliance.
- Simplification and Synergy: Review and simplify Standard Operating Procedures (SOPs) to streamline workflows and improve team productivity.
- Metrics and Quality Goals: Develop and track metrics to measure process quality and performance.
BASIC QUALIFICATIONS:
- MBA preferred
- Advanced proficiency in data analysis, Excel
- Experience in influencing senior leaders and technical teams to achieve business goals
- Availability to work in autonomous environments
- Strong written and verbal communication skills
PREFERRED QUALIFICATIONS:
- Experience working in operations, compliance, or marketplace environments
- Proven track record of managing cross-functional projects, particularly in automation and process improvement
