Client Relationship Manager

Il y a 2 mois

NoisyleGrand, Île-de-France Crédit Mutuel Temps plein

About Us

Join Crédit Mutuel, the bank of enterprises and professionals of Crédit Mutuel Alliance Fédérale, and become part of a team that values proximity, reactivity, and expertise.

Our strategy is built on a strong commitment to our clients, with a focus on developing long-term relationships and providing personalized services in France and internationally.

We offer a stimulating work environment that allows our employees to grow and develop their skills, with a strong emphasis on diversity, inclusion, and equal opportunities.

Your Missions

As a Client Relationship Manager in our Service Clients team, you will be responsible for:

  • Commercial and Technical Support: managing middle and back office banking services, including:
    • Setting up and securing financial flows
    • Providing digital support to clients
    • Ensuring regulatory compliance (EER, KYC)
    • Managing credit applications and monitoring
    • Managing placements and insurance services for clients and prospects
  • Day-to-Day Operations: managing the daily activities of the agency, including:
    • Standard telephone procedures
    • Banking and agency tasks
    • Correspondence
    • Supply management, etc.
  • Commercial Development: working closely with the Director and Sales Managers to develop commercial relationships with clients and prospects, including:
    • Setting up meetings with clients and prospects
    • Selling and pre-commercializing products and services

What We're Looking For

We're looking for someone with:

  • Experience in the enterprise or professional market
  • Strong office software skills (Excel, Word, PowerPoint)
  • Organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • A team player with a curious and adaptable mindset
  • Strong analytical and problem-solving skills
  • A strong commitment to customer service

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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