Head of Contract Accounting Specialist

il y a 3 semaines


Paris, Île-de-France Insider Temps plein
About the Role

We are seeking an experienced Account Manager to join our team at Insider, a leading provider of customer data platforms and personalization engines. As an Account Manager, you will be responsible for driving renewal, creating expansion and MRR Raise opportunities, contract terms including price negotiations, and managing high-level stakeholders through all account bases.

Key Responsibilities
  • Own a portfolio of existing accounts and take responsibility for their retention and growth.
  • Identify upsell and cross-sell opportunities within existing accounts.
  • Proactively own renewals in accounts in cooperation with the Customer Success team.
  • Succeed in a team selling environment for maximum account penetration and coverage.
  • Negotiate deals and contracts at various levels within the targeted account, with primary focus/importance on "C" and enterprise level negotiations.
Requirements
  • 7+ years experience in Customer Success Management, Account Management, or Sales, ideally in SaaS.
  • Passion for testing, measuring, and improving outreach and follow-up effectiveness.
  • Strong communication skills in both writing and speaking (both English and French).
  • Experience negotiating and navigating contracts and legal discussions.
  • Strong presentation skills with a high degree of comfort with both large and small audiences and various levels of management (Senior Marketing Executives, IT management, Database administrators, and Data Scientist).
  • Proven track record of building relationships and need discovery with senior customer executives in large or highly strategic accounts.
About Us

Insider is a global company with a diverse and inclusive environment. We offer access to many hard and soft skills pieces of training to help you improve and challenge yourself. We also provide access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform. If you wish, you can share your skills through training sessions and workshops. Follow us on LinkedIn, Instagram, Youtube, and Medium to stay up-to-date with our latest news and updates.


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