Sales Excellence Manager
il y a 2 jours
Company Overview
DataGalaxy, a leading data catalog in France, connects data, people, and AI through an intuitive data governance platform. Founded in Lyon in 2015, we aim to simplify metadata mapping, management, and knowledge sharing to enhance organizational data governance and data literacy.
We have over 170 clients worldwide and are rapidly growing in the US market, with the ambition to become a top 3 player in the data catalog space. Our teams span across two continents, fostering a dynamic international spirit that drives our innovation and growth.
Salary: We offer an attractive remuneration according to your performance and potential, ranging from $80,000 to $120,000 per annum, depending on experience.
Job Description
We are seeking a results-driven Sales Excellence Manager to join our Customer Experience team. Your mission will be to provide the best service across all customer touchpoints to increase customer satisfaction and success with DataGalaxy.
Your responsibilities will include building and maintaining strong relationships with C-Level, Executive Management, and various stakeholders within each account, creating, driving, and increasing revenue within a dedicated accounts portfolio, developing account management plans for upsell and retention strategies, generating leads and chasing qualified business opportunities, suggesting innovative solutions to meet customer needs, owning the sales cycle from pipeline building to forecasting and deal-closing, and coordinating customers' testimonials and references to feed new business and sales processes.
Required Skills and Qualifications
To succeed in this role, you will need significant experience in an Account Management role selling SaaS solutions with a customer-oriented approach, a proven history of closing deals, ability to generate business leads for upsell, strong problem-solving and negotiation skills, the ability to build relationships with clients and collaborate with internal Business Development, Marketing, Pre-Sales, CSM, to win a deal, excellent organizational skills, and proficiency in CRM software (Salesforce or HubSpot).
Benefits
We offer a number of advantages, including offices in the heart of Lyon and Paris, flexible working hours, a real opportunity to join a French start-up that is a pioneer in its market, a chance to create your own career path with autonomy in multiple projects, remote work at will, health insurance, meal vouchers, public transport reimbursement, daily coffee and snacks, quarterly team events, and seminars.
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