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IT Support Specialist
Il y a 2 mois
12-Month Work-Study Contract
About ARCHIMED
ARCHIMED is a prominent investment firm dedicated exclusively to the healthcare sector, with a global presence across Europe, North America, and Asia. Our unique blend of operational, medical, scientific, and financial expertise positions us as both a strategic and financial ally to healthcare enterprises. Our primary focus areas encompass Biopharma Products, Consumer Health, Healthcare IT, In Vitro Diagnostics, Life Science Tools & Biologic Services, MedTech, and Pharma Services.
We assist our partners in internationalization, acquisitions, innovation, and the expansion of their products and services. With €8 billion under management across various funds, including the largest healthcare-only private equity fund raised by a European-based General Partner, ARCHIMED is committed to impact investing, both directly and through our EURÊKA Foundation.
The Team
• A diverse international team representing over 30 nationalities, equipped with complementary educational backgrounds and experience in investment, medical, scientific, strategic, and operational fields.
• Composed of alumni from prestigious institutions such as INSEAD, Berkeley, Georgetown, Bocconi, HEC Paris, Ponts et Chaussées, ESSEC, Imperial College, and Dartmouth.
• Professional backgrounds include Private Equity (3i, Siparex, USS Ltd, Barings, capiton), Consulting (A.T. Kearney, Bain, McKinsey), M&A (Lazard, EY, KPMG, PwC), and Industry (Biotronik, Cerba, Pharmacy, Veterinary).
Your Role
As a member of the IT team, you will play a crucial role in enhancing and optimizing data management by addressing practical business challenges. Your responsibilities will include:
- Providing operational support to the IT project manager.
- Planning, setting up, and configuring workstations along with their software and hardware components.
- Responding to IT and technical inquiries from users.
- Managing user requests and resolving issues.
- Overseeing requests (tickets, emails, hotline) and ensuring proper follow-up.
- Drafting and adhering to IT processes.
- Identifying opportunities for improvement and automation to enhance the quality of IT support.
Profile
If you identify with the following profile, we encourage you to consider this opportunity:
- You are a student (minimum 2 years of secondary studies) specializing in systems and networks.
- You ideally possess prior experience in a corporate environment.
- You are eager to work in a rapidly growing company and seek a 12-month work-study program.
- You demonstrate strong service orientation and communication skills, are detail-oriented, and possess adaptability.
- You are capable of working independently, proposing solutions, and taking initiatives to fulfill your responsibilities.
- You are fluent in English (both written and spoken).
Technical Environment:
- Familiarity with operating systems (Windows PC and Servers).
- Proficiency in essential tools (MS Office, Internet Explorer, Outlook, etc.).
- Experience in creating and maintaining procedures.
- Knowledge of networking and/or programming is appreciated.
