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Service Delivery Manager H/F
Il y a 2 mois
Le Service Delivery Manager est responsable de l'animation de la relation opérationnelle et contractuelle avec les prestataires de Tierce Maintenance Applicative. Il assure la conformité et la qualité des services délivrés et la gouvernance du service.
Compétences requises- Connaissance approfondie des applications SAP
- Expérience en gestion de service et en relation avec les prestataires
- Compétences en analyse et en résolution de problèmes
- Capacité à travailler en équipe et à communiquer efficacement
Le Service SI Finance/Achats Groupe et Recyclage & Valorisation France est responsable de la maintenance, des montées de version et du déploiement des applications du Groupe sur le paysage applicatif suivant : un ERP SAP S/4HANA, un système décisionnel SAP BW sur Hana, un ERP SAP ECC sur Hana et un système SAP Business One.
Environnement de travailLe Service Delivery Manager travaillera dans un environnement dynamique et en constante évolution, avec une équipe de professionnels expérimentés dans la gestion de service et la relation avec les prestataires.
