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Customer Success Specialist
Il y a 2 mois
We are seeking a highly skilled Customer Success Specialist to join our team at Blu Selection. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences and driving business growth in the French market.
Key Responsibilities:
- Translate data from advertising campaigns into actionable insights for our Sales team, identifying new business opportunities and providing tailored commercial narratives.
- Support French clients by analyzing data to generate valuable insights, such as assessing the ROI of online advertising campaigns and the efficiency of budget allocations.
- Develop and deliver comprehensive presentations to clients, transforming data and results into clear, actionable insights.
- Monitor the market to identify cultural trends and changes in customer expectations, and recommend innovative data reporting and visualization techniques to our client's Product and Technology teams.
Requirements:
- Native-level proficiency in French and fluency in English.
- Bachelor's degree in Marketing, Economics, or a related field.
- Minimum of 2 years of experience in market research, marketing insights, or big data analysis.
- Previous experience in consumer research and business intelligence analysis.
- Proficiency with data analysis and visualization tools (e.g., Excel, Tableau) and Google Suite (particularly Sheets and Presentations).
- Dynamic, curious, and open-minded attitude.
- Strong organizational skills and ability to work effectively under pressure, especially with tight deadlines.
What We Offer:
- Permanent contract.
- Compensation aligned with the market and your experience.
- Opportunity to work with a growing international scale-up company.
- Company laptop.
- Flexible working arrangements (hybrid or fully remote).
