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Senior Customer Account Manager
Il y a 2 mois
As a Senior Customer Account Manager at Microsoft, you will play a critical role in deepening relationships with customers and driving business growth. Your primary responsibility will be to develop and execute account plans that meet Microsoft's revenue targets and customer business needs.
Key Responsibilities- Develop and oversee the execution of account plans for multiple accounts, utilizing common sales and delivery methodology for the Microsoft sales organization.
- Proactively build and maintain a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts.
- Lead and orchestrate extended virtual teams and key stakeholders with deep industry expertise to expand relationships with decision makers and stakeholders of assigned accounts.
- Anticipate moves within assigned accounts, as well as potential problems and ways to mitigate risks.
- Develop value-proposition presentations and specialized business plans for customers that drive business outcomes to generate business and upsells.
- Bachelor's Degree in Business, Technology, or related field AND 3+ years experience working in a relevant industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformation OR Master's Degree in Business Administration AND 2+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformation OR 5+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformation.
- Additional or preferred qualifications: 3+ years account management experience OR equivalent.
Microsoft is an equal opportunity employer. We are committed to creating an inclusive environment where all employees feel valued, respected, and supported. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
