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Customer Service Representative
Il y a 2 mois
50 Years of Excellence, Groupe Pénélope has been revolutionizing the hospitality industry with its innovative approach to customer service. Our team of experts is dedicated to providing exceptional experiences for our clients and guests.
If you share our passion for delivering top-notch service and believe that customer service is a vital component of any business, we want to hear from you. We're looking for individuals who are eager to learn, grow, and take on new challenges in a dynamic and supportive environment.
Our company culture values creativity, teamwork, and continuous improvement. We offer a range of opportunities for professional development and career advancement, making us an ideal choice for those who want to excel in their field.
Job SummaryAs a Hospitality Ambassador, you will be the face of Groupe Pénélope, representing our brand and values to our clients and guests. Your excellent communication skills, attention to detail, and multitasking abilities will enable you to excel in this role.
Key responsibilities include:
Greeting and orienting visitors
Responding to phone calls and emails
Coordinating taxi reservations and room bookings
Preparing meeting schedules and materials
Managing conference rooms and amenities
Creating badges and other event materials
Providing room service and other support services
Performing various administrative tasks
Key Benefits:
35 hours/week, full-time contract
Competitive salary: €1,766.92/month
Comprehensive health insurance
Opportunities for professional development and career advancement
Access to our Employee Savings Plan after 6 months of service
Complimentary meal card
50% reimbursement of public transportation costs
To succeed in this role, you will need:
Excellent communication and interpersonal skills
Fluent English language skills (oral and written)
Proficiency in Microsoft Office
If you're a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our team at Groupe Pénélope.