Lead Product Manager for Technical Solutions
il y a 4 semaines
Welcome to TheFork, where we are dedicated to bringing people together, enriching the human experience, and fostering restaurant culture, as we believe that the most unforgettable moments occur around the dining table.
Founded in 2007 and operating across 12 countries, we stand as the premier restaurant reservation platform in Europe, offering a vast community of diners access to an array of outstanding restaurants. Our success is driven by our exceptional suite of products:
- TheFork App: a complimentary application for restaurant exploration and reservations that simplifies the process of discovering your next dining experience.
- TheFork Manager: an innovative software solution that digitizes restaurant operations, aiding owners in managing bookings and enhancing revenue.
- TheFork PAY and TheFork Gift Card: convenient payment options directly through TheFork app, streamlining transactions.
Our offices span across Europe, featuring a diverse international team passionate about culinary experiences. We thrive in a flexible, multicultural, and positive environment, providing opportunities for both professional and personal development.
About the Role
As the Lead Product Manager for the Core Marketplace and Journey Enablers teams, you will take charge of developing, innovating, and maintaining shared core business capabilities utilized by all Product and Engineering divisions. This role involves ensuring clear ownership, comprehensive documentation, and alignment across various teams for functionalities such as reservations, offers, availability, and more.
Key Responsibilities
Technical Product Management
- Conduct thorough market analysis to understand customer needs, trends, and competitive landscape to guide your vision.
- Develop a product strategy that facilitates seamless integration with partners and appropriate feature abstraction for marketplace components.
- Maintain a long-term perspective within the project's scope, considering its implications on the overall product strategy of the company.
- Oversee the direction of two engineering teams, aligning their priorities with company objectives and monitoring progress.
Focus on Outcomes
While the mission is deeply technical, prioritizing business outcomes is essential to address genuine user challenges and deliver value.
Stakeholder Management
You will engage with various teams and stakeholders, including marketing, business development, operations, and customer support, to shape the project's vision and ensure its feasibility and alignment.
Product Execution
Drive product execution from backlog prioritization to quality assurance, collaborating closely with Engineering Managers to ensure successful software development.
Continuous Improvement
Contribute to the enhancement of the Product team's methodologies and processes through knowledge sharing and mentorship, leveraging your previous experiences.
Who You Are
- At least 5 years of experience in product management, preferably within marketplaces.
- Familiarity with cloud technologies, APIs, and marketplaces, along with a background in engineering is advantageous.
- Able to work strategically with business stakeholders and manage vendor relationships effectively.
- Passionate about customer satisfaction and the restaurant industry.
- Fluent in English; additional languages are a plus.
What We Offer You
- An exceptional team environment.
- A permanent contract.
- Flexible working arrangements.
- Competitive salary, bonus, and equity.
- Lunch vouchers for each working day.
- An international team with diverse nationalities and offices worldwide.
- An inclusive working environment.
- Lifestyle benefits for various activities and support.
- Access to the Calm app.
- Health and life insurance coverage.
- Modern offices with dining and leisure facilities.
At TheFork, we believe in the power of unity, valuing your uniqueness and perspective in driving innovation within the restaurant industry from good to great.
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