Service and Maintenance Lead
il y a 4 semaines
At LiveWire, we're pushing the boundaries of motorcycling innovation. As our EMEA Service and Maintenance Lead, you'll oversee all Service and Maintenance aspects of the brand in the region.
Key Responsibilities:- Develop and implement service best practices and procedures to support our dealer network.
- Educate and train the network on new service and warranty content.
- Provide customer and dealer product information to resolve issues and ensure customer satisfaction.
- Perform pre- and post-litigation motorcycle inspections and collaborate with customers and dealers to resolve concerns.
- Support targeted dealer training and skill set improvement.
- Collaborate with cross-functional stakeholders to provide input and feedback.
- Manage service tickets in our CRM.
Requirements:
- Minimum 5 years of related experience in a service function.
- Knowledge of technical services, warranty, and consumer affairs.
- Prefer experience equivalent to a master level technician.
- SAP system knowledge.
- Basic understanding of motorcycles, service, repair, and culture.
We're looking for a skilled professional who can thrive in a team environment and drive results. If you're passionate about delivering exceptional service and support, we want to hear from you.
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Service and Maintenance Lead
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Paris, Île-de-France LiveWire Temps pleinService and Maintenance LeadAt LiveWire, we're pushing the boundaries of motorcycling innovation. As our EMEA Service and Maintenance Lead, you'll oversee all Service and Maintenance aspects of the brand in the region. This role works closely with LiveWire Dealers and internal service functions to develop and implement service best practices and...
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Service and Maintenance Lead
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Paris, Île-de-France LiveWire Temps pleinService and Maintenance LeadAt LiveWire, we're pushing the boundaries of motorcycling innovation. As our EMEA Service and Maintenance Lead, you'll oversee all Service and Maintenance aspects of the brand in the region. This role works closely with LiveWire Dealers and internal service functions to develop and implement service best practices and...
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Paris, Île-de-France LiveWire Temps plein{"title": "Service and Maintenance Lead", "description": "Job SummaryThe Service and Maintenance Lead will oversee all Service and Maintenance aspects of the LiveWire brand in the EMEA region. This position works directly with LiveWire Dealers as well as other internal LiveWire service functions.Key ResponsibilitiesDevelop and implement service best...
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Paris, Île-de-France LiveWire Temps pleinJob SummaryThe role of the EMEA Service and Maintenance Lead will be to oversee all Service and Maintenance aspects of the brand in the region. This position works directly with LiveWire Dealers as well as other internal LiveWire service functions.Key ResponsibilitiesDevelop and implement service best practices and procedures to best support the dealer...
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