Desktop Support Specialist

il y a 4 semaines


Paris, Île-de-France Squarepoint Capital Temps plein

Job Summary:

Squarepoint Capital is seeking a skilled Desktop Support Specialist to provide top-notch support to a global community of approximately 500+ users in a Windows environment.

Key Responsibilities:

  • Provide 24x5 support on-site and remotely to a global community of users as per business requirements.
  • Manage raised requests and incidents in a timely manner following well-rehearsed internal request runbooks/knowledge-based and incident management processes.
  • Partner with Level 2 & 3 internal and external teams/vendors to troubleshoot complex incidents.
  • Proactively automate common tasks to improve efficiency and increase productivity.
  • Collaborate with internal and external teams to develop strategic solutions.

Requirements:

  • Detailed knowledge and experience in a Microsoft environment supporting Windows 10, Windows Server 2012+, Office Suite, and Azure.
  • Detailed knowledge and experience with Active Directory, Group Policy, remote access solutions, and software deployment.
  • Relentless dedication to customer service.
  • Ability to work in a fast-paced and deadline-oriented environment.
  • Self-motivated with critical attention to detail, deadlines, and reporting.

Preferred Qualifications:

  • Powershell and Python experience.
  • Network experience.
  • Linux environment experience.

About Squarepoint Capital:

Squarepoint Capital is a leading financial services company that provides innovative solutions to its clients. We are committed to delivering exceptional service and support to our users.


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