Customer Service Operations Coordinator

il y a 2 jours


Lyon, Auvergne-Rhône-Alpes, France Planet Pharma Temps plein
Job Title: Customer Service Operations Coordinator

We are currently partnered with a leading pharmaceutical company, Planet Pharma, seeking a highly skilled Customer Service Operations Coordinator to join their team.

About the Role

This is a fantastic opportunity to work in a dynamic and challenging environment, providing exceptional customer service and ensuring compliance with quality, cost, and deadline objectives.

Key Responsibilities
  • To guarantee that services are carried out in accordance with existing QHSE rules.
  • To maintain proper administrative records and files related to services.
  • To establish and maintain regular communication with clients, keeping them informed of the progress of services.
  • To orient customer demand when needed.
Requirements

To be successful in this role, you will need:

  • A minimum of Bac+2 to Bac+3 level or equivalent experience in administrative and commercial management.
  • Experience in sales administration or procurement/logistics.
  • Familiarity with an ERP system.
  • An excellent customer relations background.
Location and Contract Details

This position is based in Lyon, France and is a 4-month on-site contract.

Salary Information

The estimated salary for this role is around €50,000 per year, depending on experience. Please note that this figure is based on national averages and may vary depending on individual circumstances.



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