Customer Service Operations Coordinator
il y a 2 jours
We are currently partnered with a leading pharmaceutical company, Planet Pharma, seeking a highly skilled Customer Service Operations Coordinator to join their team.
About the RoleThis is a fantastic opportunity to work in a dynamic and challenging environment, providing exceptional customer service and ensuring compliance with quality, cost, and deadline objectives.
Key Responsibilities- To guarantee that services are carried out in accordance with existing QHSE rules.
- To maintain proper administrative records and files related to services.
- To establish and maintain regular communication with clients, keeping them informed of the progress of services.
- To orient customer demand when needed.
To be successful in this role, you will need:
- A minimum of Bac+2 to Bac+3 level or equivalent experience in administrative and commercial management.
- Experience in sales administration or procurement/logistics.
- Familiarity with an ERP system.
- An excellent customer relations background.
This position is based in Lyon, France and is a 4-month on-site contract.
Salary InformationThe estimated salary for this role is around €50,000 per year, depending on experience. Please note that this figure is based on national averages and may vary depending on individual circumstances.
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