Senior Solution Consultant for B2B eProcurement, Amazon Business Professional Services

il y a 3 semaines

Clichy, Île-de-France Amazon EU SARL (FR) Temps plein

Accélérez l'adoption et la croissance de vos clients Amazon Business

En tant que Senior Solution Consultant, vous travaillerez en étroite collaboration avec nos clients B2B pour comprendre leurs besoins et leurs exigences, et vous leur proposerez des solutions Amazon Business pour les aider à atteindre leurs objectifs.

Responsabilités clés

  • Engagez-vous avec les dirigeants des clients pour comprendre leurs points de douleur, leurs stratégies et leurs objectifs pour l'achat, la finance et la digitalisation
  • Faites une analyse approfondie des processus d'achat et des systèmes internes des clients pour comprendre leurs besoins et leurs exigences
  • Agissez en consultant de confiance pour vos clients en leur proposant des recommandations sur la manière dont Amazon Business peut livrer de la valeur pour leurs stratégies, leurs processus et leurs outils
  • Établissez des relations avec vos clients et obtenez leur engagement pour mettre en œuvre la solution Amazon Business
  • Relayez les besoins et les exigences des clients aux équipes internes d'Amazon, notamment les ventes, la gestion de produit, la gestion technique et la direction
  • Prenez un rôle actif dans la définition d'approches innovantes pour résoudre les problèmes des clients et présentez ces approches à la direction d'Amazon pour donner la priorité aux solutions pour vos clients et stimuler la croissance
  • Conduisez l'évaluation des projets par rapport aux KPIs définis et atteignez ou dépasserez les objectifs pour les clients et l'adoption des dépenses

À propos de l'équipe

La mission des Services Professionnels Amazon Business est d'accélérer le succès, l'adoption et les dépenses de nos clients. Nous accomplissons cela en guidant leur parcours avec des outils et des services tout en leur construisant la confiance avec des informations et des ressources fiables.

Nous avons continué à étendre notre focus historique de l'implémentation des clients à un équipe qui soutient les clients tout au long de leur cycle de vie.

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