Enterprise Software Solutions Strategist
il y a 3 jours
About the role
We are seeking a highly skilled and experienced Senior Project Manager to lead the implementation of enterprise-wide software solutions for some of the world’s largest companies.
As a key member of our Professional Services Organization, you will work closely with analysts, product managers, key account executives and customer project teams to ensure the successful delivery of our solutions.
Responsibilities
- Lead client service delivery
- Manage multiple projects simultaneously
- Manage a small Professional Services team
- Work with Enablon teams to acquire and board staff
- Drive/improve services quality and client satisfaction
- Identify and manage risks
- Understand the contractual framework
- Facilitate communication between different departments, actors and clients
- Resolve conflicts, escalations
- Maintain client relationships, be personable
- Support sales cycle to position services
- Produce well defined project implementation proposals
- Manage expectations and help manage to “zero surprises”
- Anticipate project and account needs (proactive as opposed to reactive)
- Evaluate high quality Project deliverables and the proper implementation of QA plans
- Ensure all projects follow prescribed methodology and maintain proper project deliverables
- Participate in the account planning meetings
- Act as a point of contact for PS services
About you
- At least 10 years of professional experience working on software or integration projects
- At least 7 years of project management and implementation of software solutions for large enterprises
- At least 2 years in leadership of a small services team
- Proven ability to build lasting relationships with clients/partners
- Some experience in sales of professional services
- A proven track record for project planning, delivery, control and completion
- Other Knowledge, Skills, Abilities or Certifications:
- PMI, Prince2 or equivalent certification
- Demonstrate excellent verbal and written communication
- Able to effectively present in front of large internal or external groups
- Experience managing multi-million-dollar projects in a fast-paced environment
- Detail-oriented, self-motivated and highly organized with solid problem-solving skills
- Leadership: Models good leadership while mentoring others to develop as leaders and develop as a team; manages the process of innovative change
- Teamwork: Motivates the team to work efficiently together and acknowledges each team member’s contributions while celebrating team success. This includes working with team members in remote offices or through virtual environments
- Strong leadership skills with the ability to motivate and inspire team members
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