European Operations Specialist
il y a 2 semaines
Location: UK or one of our European office locations (Netherlands, Germany, Italy, Spain, France)
About the RoleWe are seeking a highly skilled European Operations Specialist to join our team at Liberty Specialty Markets. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our European business.
Key Responsibilities- Monitor and implement KPIs (onshore and offshore) to improve customer satisfaction, in collaboration with the Control Office of Operations, LSM Europe.
- Assist in the extraction, oversight, and monitoring of unprocessed premium data from branch reports and submit to Finance and Operations on a monthly basis.
- Investigate and respond promptly to data quality issues, taking corrective actions in a timely manner.
- Work with business processing analysts and local teams to maintain effective documentation and training materials.
- Manage the oversight and ensure timely response to requests for information related to policy processing and issuance questions – onshore and offshore.
- Participate actively in team meetings, sharing relevant information with colleagues and contributing positively to the team's objectives.
- Strong understanding of Insurance in Operations, WFM, Agile, Project management, and Continuous improvement/lean six sigma.
- Excellent MS Office skills, including Excel and PowerPoint.
- Fluency in a European language (German, French, Dutch, Italian, Spanish).
- A supportive culture that promotes a healthy work-life balance and flexible working arrangements.
We offer a dynamic and supportive work environment, with opportunities for professional development and growth. If you are a motivated and experienced European Operations Specialist looking for a new challenge, please apply today.
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