Trilingual Customer Service Representative
il y a 6 jours
Hermès is seeking a highly skilled and multilingual customer service representative to join its European e-commerce entity and customer relation center.
Key Responsibilities- Manage customer relationships from initial contact to resolution, providing exceptional service and ensuring customer satisfaction.
- Handle customer inquiries, resolve issues, and provide product information in a timely and professional manner.
- Collaborate with internal teams to ensure seamless customer experience across all touchpoints.
- Develop and maintain a deep understanding of Hermès products, services, and brand values.
- Stay up-to-date with industry trends and best practices in customer service.
- Fluency in Dutch, English, and French (written and spoken).
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.
- Strong analytical and problem-solving skills.
- Experience in customer-facing roles, preferably in e-commerce or retail.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and multicultural work environment.
- Access to exclusive Hermès products and services.
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Trilingual Customer Service Representative
il y a 4 jours
Paris, Île-de-France Hermès Temps pleinAbout the RoleHermès is seeking a highly skilled and multilingual customer service representative to join its European e-commerce entity and customer relation center.Key ResponsibilitiesManage customer interactions from initial contact to resolution, ensuring a seamless and personalized experience.Provide product information, answer customer inquiries, and...
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Trilingual Customer Service Representative
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