Global End User Support Leader

il y a 1 mois


Paris, Île-de-France CEVA Logistics Temps plein
About the Role

We are seeking a highly skilled and experienced Global End User Support Leader to join our team at Ceva Animal Health. As a global leader in animal health, we believe our success is linked to our passionate people researching, developing, producing, and supplying innovative health solutions for all animals, which contributes to the future of our diverse planet.

As a key member of our team, you will be accountable for End User Support of all entities across the globe. Your primary responsibility will be to build a strong model for On Site Support and Service Desk and pilot our local partners providing this service with a defined & clear roadmap.

We are committed to ensuring the highest possible level of care and well-being for farm animals (poultry, pigs, ruminants), companion animals (dogs and cats), and wildlife. Our "Together, Beyond Animal Health" vision emphasizes that the health and well-being of people, animals, and our planet are totally interlinked.

We are an equal opportunities employer and are committed to the employment of people with disabilities. We will make reasonable accommodations throughout the interview process to ensure an inclusive and accessible experience for all applicants.

Key Responsibilities:

  • Build a strong model for On Site Support and Service Desk
  • Pilot our local partners providing this service with a defined & clear roadmap
  • Accountable for End User Support of all entities across the globe

Requirements:

  • 10+ Years of End User Support experience including International support engagements
  • Proficient in verbal and written English
  • Ability to collaborate with teams of all types, across international locations

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