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Customer Relations Center Manager F/H

Il y a 3 mois


Nancy, Grand Est, France Groupe Covéa Temps plein
Position Overview:
As the Customer Relations Center Manager, you will play a pivotal role in overseeing the operations of our Customer Relationship Center.

At Groupe Covéa, we are dedicated to fostering a culture of simplicity and accessibility, ensuring a supportive work environment for all employees.

Your Role:
In this position, you will lead a team of dedicated managers and approximately sixty staff members, guiding them through daily operational challenges. Your primary responsibilities will include:
  • Facilitating team dynamics and enhancing collective performance
  • Cultivating the professional development of team members
  • Executing the strategic vision of the organization
  • Organizing, managing, and supervising center activities

We pride ourselves on offering diverse career opportunities within a pleasant work environment, easily accessible by public transport. Your contributions will be vital in ensuring our commitment to excellence in customer service.

Why Choose Groupe Covéa?
As a leading player in the insurance sector, we are committed to protecting millions of customers across France. Your expertise will help us maintain our high standards and continue to grow as a trusted mutual group.