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Customer Relations Center Manager F/H
Il y a 3 mois
As the Customer Relations Center Manager, you will play a pivotal role in overseeing the operations of our Customer Relationship Center.
At Groupe Covéa, we are dedicated to fostering a culture of simplicity and accessibility, ensuring a supportive work environment for all employees.
Your Role:In this position, you will lead a team of dedicated managers and approximately sixty staff members, guiding them through daily operational challenges. Your primary responsibilities will include:
- Facilitating team dynamics and enhancing collective performance
- Cultivating the professional development of team members
- Executing the strategic vision of the organization
- Organizing, managing, and supervising center activities
We pride ourselves on offering diverse career opportunities within a pleasant work environment, easily accessible by public transport. Your contributions will be vital in ensuring our commitment to excellence in customer service.
Why Choose Groupe Covéa?As a leading player in the insurance sector, we are committed to protecting millions of customers across France. Your expertise will help us maintain our high standards and continue to grow as a trusted mutual group.