IT Support Specialist
il y a 2 semaines
Job Overview:
Café de la Seine-Saint-Denis is seeking a skilled IT Support Specialist to join our technical team. As an IT Support Specialist, you will be responsible for managing client relationships, resolving technical issues, and ensuring compliance with Information Systems Security Policies.
Key Responsibilities:
- Provide technical support to clients via phone, email, and in-person
- Diagnose and resolve system and network issues
- Collaborate with the technical team to resolve complex technical issues
- Develop and maintain technical documentation
- Participate in technical deployments and projects
Requirements:
To be successful in this role, you will need:
- A minimum of a Diploma in Computer Science or related field
- At least 3 months of IT support experience in a company with over 10 employees
- Strong technical skills, including knowledge of operating systems and software deployments
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
What We Offer:
Café de la Seine-Saint-Denis offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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