Customer Service Representative in Agency F/M

il y a 1 semaine


Nantes, Pays de la Loire, France Covéa Temps plein

About the Role

Covéa, a leading insurance brand in France, is seeking a skilled Customer Service Representative to join its team in Nantes Beaujoire. As a key member of the agency, you will be responsible for developing and managing a portfolio of clients, providing exceptional customer service, and driving sales growth.

Key Responsibilities

  • Greet and engage with clients in the agency, understanding their needs and preferences
  • Respond to client inquiries, quote requests, and emails in a timely and professional manner
  • Manage and develop a portfolio of clients, offering and selling insurance services and contracts
  • Maintain long-term client relationships, updating contracts and adjusting rates and guarantees as needed

Benefits and Opportunities

Covéa offers a comprehensive benefits package, including a fixed gross salary, collective performance bonus, and Covéa Group-related Profit Sharing/Incentive bonuses. You will also have access to rich and comprehensive training and support, advantageous health insurance, and numerous employee benefits.

Requirements and Qualifications

  • Experience in customer relations and/or a commercial/sales background
  • Excellent listening skills and customer orientation
  • Strong sales and negotiation skills
  • Analytical abilities to find tailored solutions for clients
  • Team spirit and a taste for challenge

What's Next

Upon receipt of your application, we will review your qualifications and experience. If selected, an HR representative will contact you for a first interview, followed by a meeting with your future manager.



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