Customer Service Representative
il y a 2 semaines
Job Summary:
We are seeking a dynamic and customer-focused individual to join KS SERVICES as a Standardist/Client Relations Officer. This role is initially for a 2-month contract, with potential for a permanent position.
Key Responsibilities:
- Handle incoming calls and redirect them to the appropriate departments following company protocols
- Collect and relay all necessary sensitive information to the relevant department
- Report any discrepancies or issues identified during tasks performed
- Provide updates on activities using existing reporting mechanisms
- Suggest improvements to enhance the service provided
- Perform various administrative tasks
Working Hours: 9:00 AM - 12:00 PM / 1:30 PM - 5:30 PM
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