Learning and Development Director

il y a 4 semaines


Paris, Île-de-France AccorCorpo Temps plein
Job Title: Learning and Development Director

About the Role:

We are seeking an experienced Learning and Development Director to lead and champion the development of our teams in Operations. Reporting directly to the T&C Director, you will play a pivotal role in shaping and developing all aspects of Learning and Development strategy.

Main Responsibilities:

- Develop L&D programs and create learning materials.
- Foster a culture of continuous learning through implementation of coaching sessions and mentorship programs using new training methods.
- Create a tailored / uniform on-boarding & induction experience.
- Develop and execute a comprehensive learning and development strategy aligned with Accor culture & Orient Express standards.
- Design, implement, and evaluate training programs for all levels of properties employees.
- Oversee the delivery of training sessions, utilizing a variety of methods and technologies to engage learners and maximize learning outcomes.

Budget and Alignment:

- Contribute to the preparation of the Learning & Development/ training budget and monitor the financial performance of all properties.
- Ensure compliance to Orient Express & Accor Talent & Culture guidelines.

People Management:

- Identify training needs through ongoing assessments, feedback mechanisms, performance evaluations, and guest feedback.
- Analyze learning needs of all properties.
- Drive Talent Management activities.
- Lead the properties L&D professionals to drive daily training activities.
- Provide an advice service to both managers and Heartists on training opportunities, career choices, qualifications and other Talent Management topics.

Requirements:

- Human Resources, Education, Business Administration degree / Learning, Development, Training qualifications.
- Previous experience in hotel industry in a luxury environment is mandatory for this role.
- Minimum of 8 years of progressive HR/Training experience.
- Strong experience working in international environments.
- In-depth understanding of traditional and modern training methods (including content creation, workshops, simulations, e-learning and coaching). Experience with Articulate 360 is a plus.
- Experience organizing training activities in a corporate environment for the hospitality and/or food & beverage sector.
- Ability to facilitate training for different leadership levels for the hospitality industry.
- Ability to build and implement strategies as well as to manage projects in a complex environment.
- Demonstrated expertise in developing and implementing L&D strategies, policies, and programs.
- Human oriented.
- Strategic thinking.
- Excellent interpersonal skills.
- Good written communication skills.
- Proactive and decisive.
- Strong ability to work independently.
- Effective leader with ability to inspire and communicate at all levels.
- Organizational & planning skills.
- Fluent in English. Italian will be an extra.
- Proficiency in Learning Management Systems (LMS).

What We Offer:

- A dynamic and growing environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- A chance to work with a leading hospitality company.

How to Apply:

If you are a motivated and experienced Learning and Development professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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