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Customer Success Manager
il y a 7 jours
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Customer Success Manager Expert
Il y a 2 mois
About Nextlane
As a leading provider of digital solutions for the automotive industry, Nextlane connects the systems of manufacturers and dealers, revolutionizing every aspect of new and used vehicle sales and management.
Our Expert Services Department
We develop integrated end-to-end software and digital solutions that digitize and simplify the entire automotive customer journey. Our comprehensive software suite covers every aspect of vehicle sales and management, from quotation to delivery and deployment.
The Role
We are seeking an experienced Project Manager to join our Expert Services department. As a Project Manager, you will be responsible for managing customization projects assigned to your team, as well as managing your team's quotations, planning, change management, risk management, team management, customer delivery and deployment management, customer communication, and quality management.
Key Responsibilities
- Project management and interdepartmental communication
- Priority management
- Improving customer satisfaction together with all other departments (CSM, Support, PS)
Requirements
- Previous project management experience
- Knowledge of various dealer software packages
- Fluency in French and English (plus other languages)
What We Offer
- Sponsorship bonus of €1,500 for each talent you co-opt
- WTW premium family health insurance covering 70% of costs
- Access to a dedicated internal training platform for continuous learning
- 100% reimbursement of your public transport passes (up to €150/month)
- Additional days off (RTT)
International and Multicultural Environment
We are an international and multicultural company, and we welcome applications from candidates with disabilities. If you need help or require any adjustments, please let us know so we can discuss how we can best support you.
