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Job ID:
| Amazon Web Services Australia Pty Ltd
As a Client Success Manager at Amazon Web Services, you will play a crucial role within the Enterprise Support team, driving the success of enterprise support clients in developing applications and services on the AWS platform.
Your approach will be customer-centric, focusing on defining a support strategy, providing expert guidance on AWS services, and assisting with inquiries, project planning, and ongoing operational challenges.
Client Success Managers engage at the account level, offering tailored recommendations and proactive guidance throughout all stages of the cloud adoption journey.
Act as a dedicated point of contact for Enterprise Accounts# Provide AWS service enhancement suggestions that align with your client's strategy and architecture
# Advocate for client needs within AWS (e.g., feature requests)
# Collaborate directly with Amazon Web Services engineers to ensure prompt resolution of client issues
# Plan and execute critical business events, including product launches, migrations, and modernizations for your clients on AWS.
Mentorship & Career Development
Work-Life Integration
Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.
# 5+ years of experience in comparable roles such as Senior Technical Consultant, Solutions Architect, IT Manager/Engineer, or other similar technical positions.
Proficient understanding of software development practices and technologies.
# Strong grasp of technology budget management.
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