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Head of Product Operations
il y a 1 mois
We are seeking a seasoned Head of Product Operations to join our team. As a key member of our product organization, you will be responsible for overseeing and optimizing our product operations processes, from roadmapping to cross-functional collaboration.
Key Responsibilities- Develop and maintain cross-functional processes to enhance collaboration between product and other teams.
- Lead the implementation of best practices in product operations, including metrics tracking and resource allocation.
- Facilitate effective communication of product strategy and progress to stakeholders.
- Manage and develop a team member responsible for knowledge management systems and technical documentation production.
- Oversee vendor relationships for product-related tools and spearhead continuous improvement initiatives.
- 5+ years of experience in product operations or related roles in a fast-paced tech environment.
- Proven track record of implementing and managing product operations tools and processes.
- Experience in roadmapping, cross-functional project management, and Agile methodologies.
- Demonstrated ability to build and manage customer feedback programs, such as advisory boards.
- Experience in creating knowledge management systems and training materials.
- Track record of successful vendor management and leading continuous improvement initiatives.
- Excellent communication and interpersonal skills, with experience in people management.
- Ability to think creatively and come up with out-of-the-box ideas for our organization.
- Familiarity with data analysis and visualization tools to support decision-making processes.
- Experience with change management and driving adoption of new tools and processes.
- Background in implementing and optimizing product analytics systems.
- We are a mission-driven company, passionate about the environment and climate work.
- We value clear and empathetic communication, even in an asynchronous work environment.
- We celebrate healthy conflict and focus on solutions.
- We prioritize accountability and delivering on our promises.
- We drive systemic change and aim to decarbonize advertising.
