Customer Support Specialist
il y a 4 semaines
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Our innovative technologies enable the production of virtually every electronic device in the world. We invest 15% of our sales in research and development, driving innovation and excellence in our products and services.
We are seeking a highly skilled Customer Support Engineer to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with our products and services.
Key Responsibilities:
- Provide technical support to customers, troubleshooting and resolving issues with our equipment
- Collaborate with installation engineers to resolve problems and ensure smooth operation of our systems
- Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions
- Stay up-to-date with the latest technologies and products, applying this knowledge to improve customer support and service delivery
Requirements:
- Master's degree in a relevant field or equivalent experience
- 0 years of related work experience or Bachelor's degree with 2 years of experience
- Fluent in English and French language
- Ability to travel domestically and internationally on a regular basis
What We Offer:
- A competitive, family-friendly total rewards package
- Variable compensation components, including participation in our company stock purchase plan
- Award-winning training and development opportunities
We are committed to providing a supportive and inclusive work environment that fosters growth and development. If you are a motivated and customer-focused individual with a passion for technology and innovation, we encourage you to apply for this exciting opportunity.
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