Customer Support Specialist

il y a 4 semaines

MontbonnotSaintMartin, Auvergne-Rhône-Alpes, France KLA Temps plein
Job Title: Customer Support Engineer

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Our innovative technologies enable the production of virtually every electronic device in the world. We invest 15% of our sales in research and development, driving innovation and excellence in our products and services.

We are seeking a highly skilled Customer Support Engineer to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with our products and services.

Key Responsibilities:

  • Provide technical support to customers, troubleshooting and resolving issues with our equipment
  • Collaborate with installation engineers to resolve problems and ensure smooth operation of our systems
  • Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions
  • Stay up-to-date with the latest technologies and products, applying this knowledge to improve customer support and service delivery

Requirements:

  • Master's degree in a relevant field or equivalent experience
  • 0 years of related work experience or Bachelor's degree with 2 years of experience
  • Fluent in English and French language
  • Ability to travel domestically and internationally on a regular basis

What We Offer:

  • A competitive, family-friendly total rewards package
  • Variable compensation components, including participation in our company stock purchase plan
  • Award-winning training and development opportunities

We are committed to providing a supportive and inclusive work environment that fosters growth and development. If you are a motivated and customer-focused individual with a passion for technology and innovation, we encourage you to apply for this exciting opportunity.

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