Sales Administrator for International Order Management
il y a 3 semaines
EZVIZ, a leading smart home brand, is a subsidiary of Hikvision, the world's largest video surveillance system manufacturer. Founded in 2012, EZVIZ has grown rapidly since then and now markets its products in more than 80 countries across Europe, Asia-Pacific, US, and Latam. As an intern or apprentice with our European Partners, your role will be to manage incoming Business to Business customer orders, run reports, and help with efficiency controls by analyzing documents within our Business Operations department.
Job Responsibilities:
As a key member of our Customer Fulfillment team, you will be responsible for the following tasks:
- Assist regional sales in managing orders, queries, and claims from entry to delivery, respecting Service Level Agreements.
- Ensure entry, review, and unlocking of overseas orders, coordinating with sales and operations for smooth order flow.
- Support the regional planner by collecting, validating, and pre-analyzing data from various stakeholders.
- Communicate business requirements with all stakeholders for efficient order processing and delivery.
- Report weekly/monthly on key performance indicators.
- Develop and standardize dashboards for business areas and new projects.
- Manage and organize office samples for proper inventory and accessibility.
- Coordinate with finance, R&D, supply chain, customs, logistics, and other departments for timely and accurate order delivery.
Requirements:
To succeed in this role, you should have the following skills and qualifications:
- Self-organized and analytical skills.
- Strong communication and multitasking skills.
- Proficient in MS Office (specifically good Excel skills).
- Fluent in English and French. Chinese is a plus.
Benefits:
As an EZVIZ team member, you will enjoy the following benefits:
- International working environment.
- A young and dynamic team.
- Competitive monthly internship allowance.
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