Guest Service Associate

il y a 1 mois


IssylesMoulineaux, Île-de-France Accor Temps plein
Job Description

As a Guest Service Associate at Accor, you will be responsible for providing exceptional guest experiences, handling daily reservations, and ensuring seamless check-in and check-out processes. You will also be responsible for performing all cashier functions, adhering to internal controls guidelines, and maintaining a positive and highly motivated working environment.

Key Responsibilities
  • Guest Services
    • Provide friendly and proficient services to guests at the time of arrival and departure.
    • Ensure all interactions with guests are handled professionally and with care, adhering to hotel policies and procedures.
  • Operational Processes
    • Take handover from the outgoing shift, highlighting any cash discrepancies.
    • Take check-ins and check-outs efficiently within the required time frame and as per defined standards.
    • Extend a fond farewell to all guests on departure.
  • Administration
    • Ensure all grooming standards are in place and adhered to.
    • Print shift reports and get them signed off, filed, or handed over to the incoming shift.
Requirements
  • Demonstrate awareness of interreact policies and procedures and ensure all procedures are conducted safely and within guidelines in your department.
  • Engage guests in a sustainable experience, co-innovate with partners, and work hand-in-hand with local communities for a positive impact.

  • Guest Service Associate

    Il y a 2 mois


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job DescriptionAs a Guest Service Associate at Accor, you will be responsible for providing exceptional guest experiences, handling daily reservations, and ensuring seamless check-in and check-out processes. You will also be responsible for performing all cashier functions, adhering to internal controls guidelines, and maintaining a positive and highly...

  • Guest Service Associate

    il y a 3 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job SummaryAs a Guest Service Associate at Accor, you will be responsible for providing exceptional guest services, handling daily reservations and check-in/check-out processes, and performing all cashier functions in accordance with internal controls guidelines.Key ResponsibilitiesEnsure all interactions with guests are handled professionally and with care,...

  • Guest Service Associate

    il y a 3 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job SummaryThe Guest Service Associate provides exceptional guest experiences by handling daily reservations, check-in and check-out processes, and performing cashier functions while adhering to internal controls guidelines.Key ResponsibilitiesEnsure all interactions with guests are handled professionally and with care, adhering to hotel policies and...

  • Hotel Team Member

    il y a 4 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Summary: As a Guest Service Associate at Accor, you will be responsible for ensuring that our guests receive exceptional service and a clean, comfortable space. You will take ownership of guest rooms, anticipating and focusing attention on guest needs, being professional and welcoming. This role requires a warm and caring personality, with previous...

  • Food Service Associate

    il y a 3 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job SummaryWe are seeking a skilled Food Service Associate to join our team at Accor. As a Food Service Associate, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience.Key ResponsibilitiesPrepare the restaurant and preparation areas to meet Outlet standards and layout.Welcome guests and provide waiter...

  • Guest Service Ambassador

    il y a 4 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job DescriptionJob PurposeThe Guest Service Associate plays a vital role in ensuring a seamless and enjoyable experience for our guests. This includes handling daily reservations, check-ins, and check-outs, as well as performing cashier functions in accordance with internal controls guidelines.Key ResponsibilitiesGuest InteractionProvide exceptional guest...

  • Guest Experience Associate

    il y a 3 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    At Pullman Khao Lak Resort, we are seeking a skilled Guest Experience Agent to join our team. As a key member of our Front Desk team, you will be responsible for delivering exceptional service to our guests and ensuring a seamless experience throughout their stay.Key responsibilities include:Providing warm and welcoming service to guests, responding to their...


  • Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Food and Beverage Service AssociateWe are seeking a skilled Food and Beverage Service Associate to join our team at the Rixos Gulf Hotel Doha. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.Key Responsibilities:Provide high-quality...

  • Security Associate

    il y a 3 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Title: Security AssociateJob Summary:We are seeking a highly motivated and detail-oriented Security Associate to join our team at Accor. As a Security Associate, you will be responsible for ensuring the safety and security of our guests and employees.Key Responsibilities:Patrol assigned areas to prevent and detect crimeRespond to emergency situations and...

  • Housekeeping Associate

    il y a 4 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job DescriptionAs a Guest Service Associate Housekeeping, you will play a vital role in ensuring the cleanliness and comfort of our hotel guests. Your primary responsibility will be to maintain the highest standards of housekeeping in all areas of the hotel, including guest rooms, public areas, and executive offices.Key Responsibilities:Ensure that all guest...

  • Front Desk Associate

    il y a 5 jours


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Title: Front Desk AssociateJob Summary:We are seeking a professional Front Desk Associate to provide exceptional guest services, handle daily reservations, and ensure a seamless check-in and check-out experience.Key Responsibilities:Provide friendly and efficient guest service at all times.Process guest arrivals and departures, manage room assignments,...

  • Beverage Service Associate

    il y a 3 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Summary:We are seeking a skilled Beverage Service Associate to join our team at Accor. As a Bartender, you will be responsible for providing exceptional service to our guests, mixing drinks, and controlling beverage stock.Key Responsibilities:Offer professional, friendly, and engaging service to guestsAssist guests with beverage menu items and provide...


  • Issy-les-Moulineaux, Île-de-France Accor Temps plein

    At Pullman Jakarta Central Park, we are seeking a skilled and friendly Food and Beverage Service Associate to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.The ideal candidate will have a minimum of 1-2 years of experience...

  • Housekeeping Associate

    il y a 2 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    We are seeking a highly motivated and detail-oriented Housekeeping Associate to join our dynamic team at the Novotel Sunshine Coast Resort and Convention Centre.Key ResponsibilitiesClean and maintain the highest standards of cleanliness in all guest rooms and public areas.Manage linen and guest amenities inventory to ensure optimal stock levels.Report any...

  • Guest Service Ambassador

    il y a 3 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Title: Guest Service AmbassadorJob Summary: We are seeking a Guest Service Ambassador to join our team at Accor. As a Guest Service Ambassador, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Key Responsibilities:Welcome guests and ensure a seamless experience throughout their...

  • Guest Service Agent

    Il y a 2 mois


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    About AccorAccor is a pioneer in the art of responsible hospitality, with a portfolio of over 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Our mission is to innovate and challenge the status quo, while keeping our core values of hospitality and responsibility at the forefront of everything we do.Job SummaryWe are...

  • Housekeeping Associate

    il y a 3 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    At Pullman Singapore Hill Street, we are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team. As a Housekeeping Associate, you will be responsible for delivering exceptional guest experiences by ensuring that all guest rooms and public areas are clean, tidy, and well-maintained.Key Responsibilities:Deliver all guest...

  • Security Associate

    il y a 1 mois


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Title: Security AssociateJoin Accor, a leading hospitality company, as a Security Associate and contribute to ensuring the safety and security of our guests and employees.Job Purpose:To provide a secure environment for our guests and employees by implementing security systems, policies, and procedures, and maintaining hotel security standards.Key...

  • Guest Service Ambassador

    il y a 4 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Title: Guest Service AgentAt Accor, we're committed to delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in setting the tone for outstanding service, ensuring every guest feels welcome and valued.Key Responsibilities:Welcome guests and ensure seamless interactions throughout their stay, including pre-arrival...

  • Guest Service Ambassador

    il y a 1 mois


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Accommodation Support SpecialistAt Accor, we're passionate about delivering exceptional guest experiences. As an Accommodation Support Specialist, you'll play a vital role in ensuring our guests feel welcome and cared for throughout their stay.Key Responsibilities:Assist guests with check-in and check-out, as well as other cashiering dutiesReview arrival...