Front Desk Associate

il y a 4 jours


IssylesMoulineaux, Île-de-France Accor Temps plein

Job Title: Front Desk Associate

Job Summary:

We are seeking a professional Front Desk Associate to provide exceptional guest services, handle daily reservations, and ensure a seamless check-in and check-out experience.

Key Responsibilities:

  • Provide friendly and efficient guest service at all times.
  • Process guest arrivals and departures, manage room assignments, and maintain accurate records.
  • Handle cash transactions and adhere to internal controls guidelines.
  • Communicate effectively with guests, colleagues, and management to resolve any issues or concerns.
  • Participate in training and development programs to enhance skills and knowledge.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with cash handling.
  • Familiarity with hotel operations and systems.

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