Guest Service Ambassador
il y a 2 semaines
At Accor, we're passionate about delivering exceptional guest experiences. As an Accommodation Support Specialist, you'll play a vital role in ensuring our guests feel welcome and cared for throughout their stay.
Key Responsibilities:- Assist guests with check-in and check-out, as well as other cashiering duties
- Review arrival lists and prepare compendiums prior to guests' arrival and check-into system if necessary
- Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
- Ensure that members consistently receive all benefits, and repeat guests and other VIP's receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
- Liaise closely with other relevant departments to ensure that guests requests and needs are met
- Update and maintain repeat guest history system
- Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
- Handle guests' complaints and comments tactfully and efficiently
- Handling guests' mails, messages, and answering of phone calls
- Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
- Diploma in Tourism / Hospitality Management
- Minimum 1 year of relevant experience
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
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Guest Service Ambassador
il y a 24 heures
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Service AmbassadorJob Summary: We are seeking a Guest Service Ambassador to join our team at Accor. As a Guest Service Ambassador, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Key Responsibilities:Welcome guests and ensure a seamless experience throughout their...
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Guest Experience Ambassador
Il y a 2 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Experience AmbassadorWe are seeking a charismatic individual with a passion for delivering exceptional guest experiences. If you are sociable, organized, and enthusiastic, we want you to join our Front Office team.Key Responsibilities:Deliver personalized service to guests, ensuring they feel valued and welcomed at all timesProvide friendly...
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Guest Service Ambassador
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAccommodate and Delight Our GuestsAs a Guest Service Agent at Accor, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. Your role will involve assisting with check-in and check-out, handling cashiering duties, and ensuring that our guests receive exceptional service.Key...
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Guest Service Ambassador
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAccommodate with PassionAt Accor, we're passionate about delivering exceptional guest experiences. As a Guest Service Agent, you'll be the first point of contact for our valued guests, ensuring their stay is nothing short of memorable.Key Responsibilities:Welcoming guests and registering them according to our high standardsProviding personalized service and...
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Guest Service Ambassador
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Service AgentAt Accor, we're committed to delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in setting the tone for our guests' stays.Key Responsibilities:Welcome guests and ensure a seamless guest journey, including pre-arrival research.Provide efficient, friendly, and professional service to all...
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Guest Service Ambassador
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps plein**Job Summary**We are seeking a highly skilled and enthusiastic Guest Service Agent to join our team at Accor. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Welcome and Check-in: Welcome guests and ensure a...
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Guest Service Ambassador
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Service AgentAt Accor, we're committed to delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in setting the tone for outstanding service.Key Responsibilities:Welcome guests and ensure a seamless Guest Journey, including research pre-arrival.Provide efficient, friendly, and professional service to all...
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Guest Service Ambassador
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Service AgentAt Accor, we're committed to delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in setting the tone for outstanding service.Key Responsibilities:Welcome guests and ensure a seamless Guest Journey, including research pre-arrival.Provide efficient, friendly, and professional service to all...
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Guest Service Ambassador
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Service AgentAt Accor, we're committed to delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in setting the tone for outstanding service.Key Responsibilities:Welcome guests and ensure a seamless Guest Journey, including research pre-arrival.Provide efficient, friendly, and professional service to all...
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Guest Service Ambassador
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Service AgentAt Accor, we're committed to delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in setting the tone for outstanding service.Key Responsibilities:Welcome guests and ensure a seamless Guest Journey, including pre-arrival research.Provide efficient, friendly, and professional service to all...
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Guest Service Ambassador
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Service AgentAt Accor, we're committed to delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in setting the tone for outstanding service, ensuring every guest feels welcome and valued.Key Responsibilities:Welcome guests and ensure seamless interactions throughout their stay, including pre-arrival...
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Guest Service Ambassador
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Service AgentAt Accor, we're committed to delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in setting the tone for outstanding service.Key Responsibilities:Welcome guests and ensure a seamless guest journey, including pre-arrival research.Provide efficient, friendly, and professional service to all...
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Guest Services Ambassador
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinUnlock a World of OpportunitiesAt Accor, we're passionate about delivering exceptional guest experiences that leave a lasting impression. As a Guest Services Agent, you'll be the face of our hotel, ensuring every guest feels welcome and valued.Key Responsibilities:Provide warm and personalized service to guests, creating a memorable experience from check-in...
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Guest Service Ambassador
il y a 1 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Service AgentAt Accor, we're committed to delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in setting the tone for our guests' stays.Key Responsibilities:Welcome guests and ensure a seamless experience throughout their journey, from research to departure.Provide efficient, friendly, and...
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Guest Services Ambassador
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinUnlock a World of OpportunitiesAt Accor, we're passionate about delivering exceptional guest experiences. As a Guest Services Agent, you'll be the face of our hotel, ensuring every guest feels welcome and valued.Key Responsibilities:Provide warm and personalized service to guests, creating a memorable experience from check-in to check-out.Ensure seamless...
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Guest Services Ambassador
il y a 1 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinUnlock a World of OpportunitiesAt Accor, we're passionate about delivering exceptional guest experiences. As a Guest Services Agent, you'll be the face of our hotel, ensuring every guest feels welcome and valued.Key Responsibilities:Provide warm and personalized service to guests, creating a memorable experience from check-in to check-out.Ensure seamless...
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Guest Services Ambassador
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinUnlock a World of OpportunitiesAt Accor, we're passionate about delivering exceptional guest experiences that leave a lasting impression. As a Guest Services Agent, you'll be the face of our hotel, providing warm and personalized service to our guests from the moment they arrive.Key Responsibilities:Deliver exceptional customer service, ensuring guests feel...
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Guest Services Ambassador
il y a 1 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob SummaryWe are seeking a charismatic and passionate individual to join our Front Office team as a Guest Services Agent. As a key member of our team, you will be responsible for delivering exceptional guest experiences from the moment they arrive at our hotel.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring they feel valued and...
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Guest Service Ambassador
il y a 1 semaine
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Service AgentJob Summary:We are seeking a highly skilled Guest Service Agent to join our team at Fairmont Hotel Macdonald. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide fast and friendly service to...
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Guest Service Ambassador
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAbout UsWelcome to The William Inglis Hotel - MGallery, a luxurious venue renowned for hosting breathtaking events and offering unparalleled service. As a Guest Service Agent, you will be the warm and courteous face that greets each new and returning guest, setting the tone with exceptional service.What We OfferBelong in a place where you can be yourself and...