Customer Support Specialist

il y a 2 semaines


Grenoble, Auvergne-Rhône-Alpes, France Applied Materials Temps plein
Job Summary

We are seeking a highly skilled Customer Engineer to join our team at Applied Materials. As a key member of our service delivery team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Perform routine maintenance and repairs on equipment to ensure optimal performance and minimize downtime.
  • Respond to customer inquiries and resolve technical issues in a timely and professional manner.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty.
  • Stay up-to-date with industry trends and technologies to provide expert advice and guidance to customers.
Requirements
  • Associate's degree in a related field or equivalent experience.
  • 2-4 years of experience in a technical service or customer support role.
  • Strong technical knowledge and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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