Customer Success Manager

il y a 3 semaines


Malakoff, Île-de-France Edenred Temps plein
Customer Success Manager

Vous rejoignez Edenred, une entreprise innovante et connectée, élue TOP EMPLOYER 2024 pour la quatrième année consécutive.

Nous recherchons un(e) Customer Success Manager pour accompagner notre croissance et développer nos relations avec nos clients.

Missions
  • Conseiller et servir nos clients en leur proposant des solutions adaptées à leurs besoins.
  • Participer aux négociations commerciales avec des besoins techniques spécifiques.
  • Piloter les projets et assurer la phase après-vente/déploiement des grands comptes.
  • Assurer la communication transversale des différents acteurs du projet.
  • Être l'interlocuteur des clients tout au long de la phase de déploiement.
Compétences requises
  • Titulaire d'un bac+4/.
  • Expérience de 3 ans minimum dans la gestion de projet.
  • Fibre commerciale et approche customer centric.
  • Maitrise de l'outil informatique (Pack Office : Excel, PowerPoint...).
Avantages
  • Des nombreux avantages : RTT, CE, tickets restaurants (prise en charge à 60%), forfait mobilité, subvention télétravail.
  • Onboarding de qualité et manager coach.
  • 2 jours de télétravail par semaine autorisés (après 3 mois d'ancienneté).

Nous vous proposons un environnement de travail dynamique et innovant, où vous pourrez développer vos compétences et votre carrière.


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