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Banquet Operations Manager

Il y a 2 mois


IssylesMoulineaux, Île-de-France Accor Temps plein
Job Title: Banquet Manager

At Accor, we are seeking a highly skilled and experienced Banquet Manager to join our team at Mövenpick BDMS Wellness Resort Bangkok. As a Banquet Manager, you will be responsible for the overall success of our banquet events, ensuring that every guest has an exceptional experience.

Key Responsibilities:
  • Lead the banquet team to deliver exceptional service and quality to our guests.
  • Conduct daily briefings to ensure that all team members are aware of the day's events and tasks.
  • Collaborate with event organizers to ensure that all details are met and exceeded.
  • Ensure that all banquet events are set up and executed according to the Banquet Event Order or Change Log.
  • Communicate regularly with team members regarding guest feedback and satisfaction.
  • Enforce high standards of hygiene and maintain banquet service equipment to ensure smooth operations.
  • Plan and manage the manning allocation and work assignment for each banquet event.
  • Implement cost-effective measures to keep expenses within budget.
  • Supervise the maintenance of service standards during banquet service operations.
  • Engage with guests to ensure their satisfaction and handle any complaints or comments in a professional manner.
Requirements:
  • Diploma in Hospitality Management or Food and Beverage preferred.
  • Additional certification(s) in Food and Beverage will be an advantage.
  • Minimum 2 years of relevant experience in a similar capacity.
  • Excellent reading, writing, and oral proficiency in English language.
  • Ability to speak other languages and basic understanding of local languages will be an advantage.
  • Working knowledge of MS Excel, Word, and PowerPoint.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.