Application Operations Manager

il y a 4 semaines


Nantes, Pays de la Loire, France Crédit Mutuel Temps plein

About Us

Euro-Information, a technological branch of Crédit Mutuel Alliance Fédérale, is responsible for the design, construction, maintenance, and operation of a unified information system utilized by the Group.

Our development and operational activities are conducted at both national and international levels by approximately 4000 professionals located across various sites throughout the country: Strasbourg, Nancy, Dijon, Orleans, Lyon, Lille, Cergy, Val de Fontenay, Paris, and Nantes.

As the first bank to adopt the status of a mission-driven enterprise, Crédit Mutuel Alliance Fédérale is dedicated to numerous social and environmental initiatives:

  • Inclusivity is at the core of our cooperative and mutualistic ethos.
  • We believe in technology that serves humanity in our interconnected world.
  • Solidarity and eco-responsibility are essential pillars of our growth strategy.

Our mission: Together, Listen and Act.

Your Responsibilities

In a collaborative team of around ten individuals, your primary role will be to formulate a production strategy within the banking or insurance application sector, oversee daily operations, and manage technical modifications and processes.

Your specific responsibilities will include:

- Providing your expertise to development and study teams
- Implementing processes in monitoring and scheduling tools while ensuring adherence to production standards;
- Executing deliveries in testing and production environments;
- Creating documentation related to application operations (operating procedures...)
- Maintaining communication with management (internal teams)
- Managing incidents until full resolution (N3) and associated technical interventions
- Optimizing, ensuring reliability, and securing existing processes and their performance

You will engage in a diverse technical environment:

- Systems: MVS and its subsystems (DB2, IMS), Windows, Unix
- Scripting: JCL, Shell dos, bash, or ksh commands
- Tools: TWS scheduler, Pelican / CFT

What You Will Gain with Us

  • Competitive salary distributed over 13 months
  • RTT
  • Profit-sharing, participation, and matching
  • Company savings plan and PERCO
  • Group health insurance
  • Preventive health measures
  • Additional retirement coverage fully funded by the employer
  • Preferential banking and insurance conditions
  • Favorable parental policy

Your Profile

With a degree in Computer Science, you possess a minimum of 3 years of experience in IT production.
You have a proficient level of technical English.

Methodical, detail-oriented, and self-sufficient, you exhibit strong analytical skills and proficiency in both written and verbal communication.


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