Key Account Director
il y a 4 semaines
As a Key Account Director, you’ll be responsible for leading the agency relationship and delivery for one of our strategic clients in the beauty space. We're looking for a strong team lead who can lead both the clients and the internal team, someone who is strategic, creative, problem-solving, with strong leadership skills.
About the Role
As a Key Account Director, you’ll be responsible for leading the agency relationship and delivery for one of our strategic clients in the beauty space. We're looking for a strong team lead who can lead both the clients and the internal team, someone who is strategic, creative, problem-solving, with strong leadership skills.
Responsibilities:
- Build and sustain relationships with senior-level clients, becoming the client's trusted strategy, creative, and production partner along the entire customer journey.
- Look beyond the day-to-day needs of assigned accounts to ensure the long-term stability and growth of the relationship and revenue.
- Oversee and coordinate the production process for multiple projects between ourinternational offices, pushing the usage of data and KPIs in all workstreams, to make thework smarter and more effective.
- Manage a team of direct reports that oversee the health of sub-clients within the account.
- Manage strategy and thought leadership for the client, as well as deliverables andcommunication across the account.
- Oversees client financials and account profitability.
- Provide leadership on agency delivery; ensure all deliverables are produced on time, on budget, and meet the client's expectations.
- Become fluent with the client's business and provide strategic leadership to grow the assigned programs within the client's organisation.
- Responsible for scoping and quoting projects, working with producers and departmentleads to propose timelines and ballparks.
- Exemplify high emotional intelligence: be self and socially aware of yourself and others,demonstrate empathy (strive to understand others POV), and frame feedback in aconstructive way.
- Lead creative strategy and execution across multiple client deliverables, including platform, email, event, video, content, and other digital programs.
- Lead new business efforts within the existing client account, including but not limited to preparing new business decks, participating in discovery calls, developing proposals, and general follow-up.
- Demonstrate excellent time management and ability to manage multiple complexprojects simultaneously.
- Maintain excellent written and verbal communication with all parties.
About You
The essentials:
- Account Lead with at least 10+ years of experience in a marketing agency, consultancy,production company, and/or client-side studio, managing people and/or teams.
- Proven leadership ability and management skills.
- You are experienced in doing business with global clients who will seek your take, expertise, and leadership in the production of their ideas.
- With the backing of producers, designers, QA'ers, and art directors, you need to be confident in providing expert advice on digital production.
- You have a switched-on, positive, proactive, and problem-solving mindset, happy torespond to curveballs, and challenges, and explore multiple solutions.
- You’re highly organised, articulate, and passionate about digital, film and video, creative industries, and current social technologies.
- Excellent verbal and written communication skills, including strong presentation skills.
- Experience leading and developing Global teams.
- You have a deep love of storytelling that pushes creative boundaries.
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
#LI-RE1 #LI-Hybrid
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website ( and will never ask for payment or bank account information during the recruitment process.
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