Product Designer

At Skeepers, our vision is to connect the world’s brands and consumers through authentic consumer voices. These voices, when amplified strategically, help brands build trust, drive engagement, and deliver measurable impact

Our AI-powered UGC suite seamlessly collects, manages, and activates UGC ensuring that every review, post, and interaction delivers value. And we do this while adhering to the highest standards of compliance and authenticity.

With over 6,000 customers globally, we manage more than 40 million pieces of UGC annually, making us a trusted partner for scaling authentic consumer voices at every touchpoint.

Join a team of over 400 employees, where international ambition enriches our company culture. You will be part of a rapidly growing scale-up, offering the opportunity to take on diverse responsibilities and build your career growth prospects. Each team member contributes to Skeepers' growth so that we can all grow together. We trust our employees—get involved in our projects and help drive Skeepers' innovation.

Working within the **Feeback Management Product Team**, you will play a key role in designing seamless user experiences that empower **brands across 8,000 sales channels** to leverage consumer feedback effectively.

**Key Responsibilities**:
**UX/UI Design**:

- Craft **intuitive and engaging B2B user interfaces** for review collection and management, ensuring **consistency with Skeepers' brand identity**.
- Develop **seamless user journeys**, optimizing ease of use and engagement for brands leveraging customer reviews.

**User Research & Analysis**:

- Lead the **product design process** from **discovery to final testing**.
- Conduct **research, persona analysis, and usability studies** to understand customer needs, pain points, and behaviors.
- Translate insights into **data-driven design decisions** that optimize the platform.

**Usability Testing & Iteration**:

- Conduct **usability testing**, gather feedback, and continuously iterate on designs to improve user experience.
- Ensure designs meet both **business goals** and **customer expectations**.

**Cross-Functional Collaboration**:

- Work closely with **Product Managers, Engineers, Data Analysts, and Customer Teams** to align design strategy with business objectives.
- **Involve stakeholders** in the discovery process to gather insights and validate design feasibility.

**Design System & Consistency**:

- Collaborate with **other Product Designers** to maintain a **consistent design system** across Skeepers' product suite.
- Share **best practices and innovations** to ensure a unified user experience.

**Innovation & AI Integration**:

- Stay up to date with **design trends, competitor benchmarks, and AI-driven innovations** to enhance the B2B and B2C experience.
- Work with **data teams** to leverage AI for **personalized and impactful user experiences**.

**Performance Tracking & Optimization**:

- Define and monitor **key performance indicators (KPIs)** to measure design success.
- Use **data and insights** to refine user journeys and **prioritize design improvements** with the product team.

In order to give you more insights, here are the tools we are using **:Figma, Miro, Jira, Productboard, Mixpanel**

**Requirements**:
**What are we looking for ?**:

- 4**+ years of experience in UX/UI roles** with a strong portfolio showcasing B2B and SaaS design work.
- Expertise in **Figma** and **design system development**.
- Strong understanding of **user research, interaction design, and usability heuristics**.
- Experience working in **cross-functional teams**, collaborating with **Product Managers and Engineers**.
- Excellent **communication, analytical, and problem-solving skills**.
- Ability to present **structured, data-driven design rationales**.
- Experience with **SaaS solutions** is a plus.
- **Fluent in French and proficient in English**.

**Benefits**
- Be part of a passionate and very efficient team that will allow you to quickly increase your skills.
- Have the opportunity to play a strategic role within a dynamic structure on an innovative market.
- Have a perspective of internal evolution thanks to the structuring of the group on a national and international scale.
- Benefit from restaurant vouchers
- Work in a hybrid way from home or in the office according to your work/life balance.
- Participate in seminars and other events organised by the group.
- Be part of a group that develops an entrepreneurial and intrapreneurially spirit: let your creativity and your desires speak for themselves