Europe Kyc Relationship Management Specialist

**Europe KYC Relationship Management Specialist**
**Paris**

As a Barclays Europe KYC Relationship Management Specialist, you’ll be protecting and bolstering our front office relationships across Barclays Corporate & Investment Bank. You’ll provide a client service interface, offering translation & language support and capabilities, along with in Country regulatory specialties. You’ll join the Europe KYC Relationship Management team with a reporting line into the Head of Europe KYC Relationship Management, and be a liaison partner between the front office, operations, FinCrime and clients.

We want to help Barclays become everything it can be in Europe. We’re building a truly European bank with the support of one of the world’s largest and most respected financial institutions, and this creates big career development opportunities for everyone involved. We offer challenging, career defining roles, and the opportunity to test your skills and try new ideas. This is your chance to stretch yourself and accelerate your progression.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

**What will you be doing?**
- Providing front office support for escalations and priorities on KYC onboarding and refresh cases as well as language support in client calls or for minor translations where necessary
- You’ll work as in
- Proactively working towards deadlines to resolve complex and high priority cases and utilising communication skills to interact professionally with stakeholders
- Supporting complex KYC Onboarding and Refresh cases autonomously with the aim to solve reoccurring issues that jeopardize deadlines and/or customer satisfaction
- Cooperating with Operations, Financial crime and business with specific country/regional change initiatives and process improvement across KYC Maintenance function globally
- Leading and managing the metrics and work queues for the countries you are in charge of, and looking to identify and resolve key productivity and control issues and trends
- Working closely with operational SMEs to help KYC Leadership in delivering an outstanding performance across the operation
- Being responsible for presentation of metrics, updates and improvement areas in senior stakeholder meetings

**What we’re looking for**:

- Fluent language and translation capabilities in German, Dutch, English and ideally Swedish
- Excellent communication and stakeholder management skills, across all platforms, with the ability to flex styles to the needs of different colleagues, stakeholders and Clients
- Good comprehension and time management skills to be able to proactively manage high workload effectively and to complete complex and high-priority tasks within target timescales
- Commercial practice in the financial sector as well as knowledge of Investment and Corporate Banking industry, ideally with experience in KYC/AML processes

**Skills that will help you in the role**:

- Experience with working in global matrix organisations
- Analytical and complex problem solving skills, being able to balance the need to meet regulatory and risk management requirements along with excellent client and colleague engagement
- Prior experience with using the Corporate/Investment Bank’s computer systems (such as Customer Gateway, Jet Bridge, Swift, and Edocs)
- Process optimisation experience across complex, regulatory in nature processes/projects including planning, delivering and successful execution

**Where will you be working?**
Dating from 1922, Barclays has a long-established presence in France. Today, from our office in Paris we provide a full-service Investment Bank offering to our local and global clients. Our integrated coverage model means we can provide our clients with access to deep expertise across sectors, regions and products. We deliver informed strategic advice, comprehensive financial solutions and risk management services, creating sophisticated strategies customized to meet our clients’ needs.

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