Customer Support Agent

**Description**: **Key Responsibilities**: - Handle customer inquiries across all channels, resolving issues related to orders, returns, billing, shipping, and product concerns. - Convert service interactions into sales by recommending products, suggesting alternatives, and promoting gift card use. - Use advanced training, systems, and resources to provide...

**Improvado** is an AI-powered, unified platform designed for marketing teams in medium to large-scale enterprises and agencies, who are looking to automate complex marketing intelligence and reporting to make decisions with ease. Improvado gathers, organizes, and untangles marketing data to deliver instant insights through BI and AI, helping to eliminate...

**About the Company** We are a service provider offering blockchain node access for various projects, companies, and developers in Europe, Asia, and the US. **Tech Stack**: Git, GitLab, Linux (Ubuntu/Debian), Docker, Ansible, Python/Node.js, HashiCorp, Grafana, Prometheus, Envoy, Postman/Insomnia, Jira. **Team Overview** The Technical Support team...

L’entreprise KIKO MILANO a été fondée en 1997 à Milan et a depuis révolutionné la manière dont les cosmétiques sont commercialisés à l’échelle mondiale. Nous nous efforçons d’offrir une incroyable variété de produits, de textures et de couleurs, une expérience multisensorielle portée par une technologie innovante, tout en restant...

**Note: Language: Local C1, B2, English** **Work type: FTE** **JOB DESCRIPTION** Desktop Technician will provide day to day local Position Responsibilities and Functions - Provide first/second level contact and problem resolution for customer issues. - Work with vendors to remediate complex AV issues as needed. - Provide timely communication on issue...

**Improvado** is a fast-scaling B2B SaaS company helping marketing and revenue teams centralize and visualize complex data. Our internal tech stack is no less ambitious — we’re building an automation-first, AI-augmented IT foundation to support a global remote team. We’re hiring an **Enterprise IT Systems & Support Lead** to own service desk...

La responsabilité principale du Technical Support Engineer, est de fournir un support technique de premier et de second niveau à nos clients, en répondant à leurs questions et en résolvant les problématiques techniques rencontrées. Ce poste est ouvert aux personnes disposant d'excellentes compétences techniques en déploiement cloud et gestion des...

**About the project**: We have multiple projects in the FSI industry—banking, insurance, and asset management—with use cases related to front-office optimization, such as customer support and call centers using chatbots and voice solutions. We also handle back-office optimization, like document workflow and OCR-related automations. **Objective +...

Helpware is a people-centric, technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines. We deliver Customer Experience and Operational Support services to fast-growing, modern businesses worldwide. Our teams are empowered by innovative tools, strong processes, and a culture of ownership and collaboration. We are growing and...

**About The Role**: We are looking for an experienced **Ukrainian/Russian speaking Managing Director** to join WinLux Europe. We are a newly established online gambling operator focused on different markets within the MENA region and are seeking a **Managing Director** to take charge of one of the more key markets. You will be overseeing the day-to-day...