Key Account Manager

**About Flora Food Group**

We offer consumers a compelling choice in four growing categories: butters and spreads, creams, liquids and cheeses. We hold leadership positions in many of the 100 countries we operate in, with iconic brands including Flora, Becel+ProActiv, Blue Band, Country Crock, I Can't Believe It's Not Butter, Rama, and Violife, together with our local brands and Professional business.

Global branded food champion Flora Food Group, offers the next generation of delicious, natural, nutritious food. Our products are more affordable and more sustainable than their dairy equivalents.

**About the position**

As a Key Account Manager (M/F/d), you are responsible for managing and further developing an existing customer base in the **Retail** sector. You act as the central point of contact and interface between defined customers and the **Flora Food Group**. Please note that this position is based remote within **Belgium.**

**What Are Your Responsibilities?**

**Customer Management and Support**
- Build, maintain, and further develop business relationships with key customers in the Retail sector.
- Maintain regular communication and personal contact to understand the needs and requirements of customers.
- Develop tailored proposals and concepts for customer solutions.

**Sales and Revenue Responsibility**
- Take responsibility for achieving revenue targets and profit margins in your customer segment.
- Plan and implement sales strategies to increase sales volume, net sales value (NSV), and gross profit (GP) with existing customers.
- Identify customer potential and implement growth strategies.

**Contract and Price Negotiations**
- Lead price and contract negotiations with decision-makers on the customer side.
- Prepare and conclude framework agreements and long-term supply contracts.

**Internal Collaboration and Project Management**
- Work closely with internal departments such as product development, marketing, logistics, and customer service to ensure smooth operations.
- Implement new product innovations with existing customers.

**Reporting and Analysis**
- Create regular reports on sales development, market trends, and customer feedback.
- Monitor and analyze KPIs to ensure the success of key account strategies.

**What Does It Take to Be Successful?**

**Professional Qualifications**
- Ideally several years of experience in Key Account Management in the food industry.
- Strong knowledge of the retail/trade industry and its specific requirements.
- International negotiation experience (e.g. Everest/Eurelec/Eureca).
- Having Category Management and/or Marketing background is a strong plus.

**Personal Competencies**
- High level of initiative and strong organizational skills.
- Entrepreneurial mindset and results-oriented approach.
- Ability to build and maintain long-term relationships.
- Willingness to travel and flexibility.
- Fluency in English, Dutch and French.

**What's Next?**

**#LI-MM1**
- Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias._
- No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics._