Head of E-commerce
il y a 6 jours
**Job description**:
Reporting to the Chief Marketing Officer, the Head of Ecommerce & Digital Marketing will be passionate about creating the best digital buyer journey (working closely with Brand & Communications and Operations team) and responsible for the commercial performance of the direct sales with co-responsibility for the Amazon commercial performance. You will have direct ownership over the direct sales, paid marketing, website and CRM teams, as well dotted line ownership for our Amazon business (reporting into our retail organization)
Key Responsibilities:
- Setting and managing monthly budgets to achieve the growth plans for all markets, as aligned at the start of each fiscal year.
- Monitoring and benchmarking performance across customer touch points and identifying opportunities for further improvements both short and long-term.
- Leading the Paid acquisition, Website (including project management, creative & development), CRM and Marketing data analysis teams in technical expertise and driving conversions
- Create a culture of collaboration, agility and continuous learning with a relentless focus on the customer, data and innovation.
**Requirements**:
- Minimum 8-10 years of experience in e-commerce, digital marketing areas
- Experience owning and delivering against annual sale’s target
- Team leadership, ideally in a fast-paced environment
- Experience in setting and managing a strategy and roadmap
- Experience overseeing multiple markets
- Knowledge of SQL, Git, Agile Methodology a plus
- Passion for driving the best customer experience
- Commercial & analytically oriented
- Ability to balance high level strategy and enter detail when necessary
- Motivation for coaching a top performing team
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