Sales Operations Project Coordinator

**Your next adventure awaits here**

**Questel's** mission is to facilitate the development of innovation in an efficient, safe and sustainable way.

**Questel**provides an integrated platform of software and services to meet all needs in terms of intellectual property and innovation management.

As part of our Sales Operations team as a Sales Operations Project Coordinator, you will work closely with the Sales Operations Manager and CRM Team to** drive improvements to our Salesforce CRM, Dealhub CPQ and other sales tools.**

**Your goals**:

- Increase the effectiveness and efficiency of Questel’s sales teams
- Coordinate business change management, value realization, and successful execution and adoption of key projects across the organization

**Principal Duties & Responsibilities...**
- Define Salesforce and Dealhub project scope and objectives by coordinating internal and external resources, involving all relevant stakeholders, and ensuring technical and operational feasibility.
- Act as a liaison between sales business units and other departments to identify systematic improvements to request submission processes and automation.
- Assist synchronization efforts to ensure data integrity between Salesforce and Questel’s ERP System, Synergy.
- Improve Questel’s internal contract renewal process by enabling sales reps to create and complete their renewals with mínimal effort.
- Shadow team members and hold sessions to gather feedback, identify optimization opportunities and recommend process improvement.
- Identify bugs and inconsistencies in the Salesforce-Dealhub synchronization, as well as identify opportunities for process automation.
- Create documentation, including written and video content, when launching new features.
- Using established processes, track, document, & record key project information and progress toward milestones.
- Collaborate with and direct Questel’s CRM team to complete Salesforce technical projects.
- Conduct and coordinate quality assurance to ensure data quality and process consistency.

**The perfect match...**
- Bachelor’s degree or equivalent in Computer Science, Business Administration, or in a related field.
- 1-2 years in a similar position or with similar requirements in a company of comparable complexity and multinational environment.
- Fluent in English required; French and other languages encouraged.
- Demonstrated communication, interpersonal, and problem-solving skills.
- Ability to write, speak, and present effectively and persuasively at all levels.
- Experience using Salesforce is preferred, comfortable with new IT software, and proficient with Microsoft Office.
- Knowledge of change management principles, methodologies, and tools.

**What you’ll need to succeed...**
- Ability to manage multiple high priority demands simultaneously.
- Strong desire to execute and identify new ways to push Questel’s business forward.
- Enjoy developing new ideas and creative solutions.
- Possess a cooperative style to positively influence outcomes.
- Excellent organization skills, adheres to deadlines and is detail oriented.
- Flexible and adaptable - able to achieve success in situations with high degrees of variation and complexity.
- Exceptional project and system management skills.
- Proven track record of process improvement and complex systems implementation.

**Join Questel; a growing International Group, and live a great Human Adventure**

**What we offer...**
- Full-time permanent position.
- Good work-life balance with flexible hours and remote work possibilities.
- Nice office in Sophia-Antipolis with access to several facilities: swimming pool, tennis court, charging stations etc.
- International teams : offices in the USA, EMEA & APAC.
- An inclusive culture and continuous learning environment with career advancement opportunities.
- Attractive compensation: profit-sharing bonus, CSE benefits, restaurant card, health insurance.
- Best of both worlds**:agility**and **growth**with structured onboarding and continuous learning
- Flat hierarchy with a culture of courtesy, honesty, and courage

**Job Location** : Sophia Antipolis (France) - hybrid
- Driven by values of entrepreneurship, respect, and integrity, Questel is committed to growth and social responsibility. We foster an inclusive, equitable workplace where all feel respected and empowered, regardless of background. Questel is an Equal Opportunity Employer, considering all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected factors._